Retail Trade Sales Rep, Full Time, Oakbrook - West Elm
About The Position
This role is responsible for developing, managing, and growing the trade customer base within a defined client segment and geographic region of the retail store. The position involves identifying and connecting with local associations, developing and executing events to drive traffic and position the brand as a resource, and promoting products and services to trade clients through various channels including in-store service, phone, site visits, events, trainings, and trade shows. The role also requires building extensive knowledge of building activity in the retail trade area, supporting store sales associates with trade-related information and prospect identification, and collaborating with Call Center and WSI Contract teams to leverage resources and grow the trade business. Additionally, the position supports retail store operations and customer service as needed, and may include opening and closing duties as Key Holder.
Requirements
- Proficiency with Microsoft Office Suite, to include Outlook, Word, Excel, and PowerPoint
- Strong product and procedural knowledge specific to remodeling and building trades, with emphasis on period residential and commercial materials, design, and construction
- Strong aptitude for customer service and sales, with a high energy "can do" approach
- Proven ability to achieve results both independently and through others
- 2-3 years outside sales experience with a strong emphasis in customer service and delivery of set goal plan
Nice To Haves
- Prior experience in Microsoft Dynamix AX, Sales Force Management, and POS systems a plus
Responsibilities
- Develop, manage and grow the trade customer base in a defined client segment and geographic region of the retail store
- Identify area home, neighborhood, preservation and other associations to reach out to and build a connection with
- Develop and execute events that drive traffic and position Rejuvenation as a resource
- Promote Rejuvenation products and services to prospective and existing trade clients through a combination of opportunities that include in-store service, telephone contacts, site visits, and in-store events trainings and trade shows
- Build and maintain extensive knowledge base of building activity within retail trade area
- Works with store sales associates to provide timely trade related information, and to assist other sales associates with identifying potential trade prospects and customers.
- Builds strong connections with Call Center and WSI Contract teams, to leverage resources and build overall trade businesses.
- Supports retail store in customer service and operations as needed.
- Performs other duties as assigned by management, including opening and closing duties as Key Holder.
Benefits
- A generous discount on all Williams-Sonoma, Inc. brands
- A 401(k) plan and other investment opportunities
- A wellness program that supports your physical, financial and emotional health
- Paid vacations and holidays (full-time)
- Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)
- Individual development plans and career pathing conversations
- Annual performance appraisals
- Cross-brand and cross-functional career opportunities
- Online learning opportunities through brand specific resources and WSI University
- Leadership development opportunities
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
