Retail Team Member - 1st Shift

Twice Daily•Columbia, TN

2d•Onsite

About The Position

At Twice Daily & White Bison, we are a part of your community and for hundreds of local workers; we are a first job, a fresh start, and a future career path. Twice Daily is continuing to build an amazing family of Team Members, and we want you to be the face of our company. We have been recognized as a top employer for the last six years in a row, so join us to keep the streak alive!

Requirements

18+ years of age
Clear communication
Able and willing to lift and stock inventory up to 50 pounds
Accountable
Reliable
Punctual
Team-first attitude
Coachable
Ability to stand on your feet during entire shift
Able to perform basic math functions

Nice To Haves

Prior C-Store, retail, food service, or customer service experience
Bilingual
Desire for personal and professional advancement
Shift flexibility
Weekend availability

Responsibilities

All team members are cross-trained and expected to be able to perform the functions of multiple position types during a given shift.
Your focus will be to ensure best in class service and food experiences for our guests. Welcome every guest as they walk in the door. Build lasting relationships with every guest and get to know their needs. Treat every guest like they are the first guest of the day.
Each Team Member plays a part in delivering an excellent food service experience for our guests. Whether you are preparing food, selling food, or helping guests find food items they are looking for, we all have a responsibility for quality, safety, and efficiency of how we deliver foodservice programs.
Understands the needs of your teammates and guests, able to take action to find answers and solutions. Able to resolve issues with guests, making them want to come back again. Identify new and better ways of doing things and able to communicate them effectively.
Provide a pristine environment for our guests in all areas. Uphold brand standards by keeping our promise to be Cleaner, Safer, and Friendlier than the competition.
Able to read and react to the guests and store’s needs by being proactive and reactive in completing multiple tasks at the same time. Running a cash register, stocking shelves, cleaning restrooms, and marketing promotions are things you may do in our fast-paced environment.
Cultivate an exciting, fun environment from the time the guest walks in by personalizing every guest experience. Participates in the Made to Order program, being the bridge between the guest and the kitchen. Be a brand ambassador that champions the guest experience. You will be providing food and drink samples while exciting and educating our guests on current offerings and promotions. Problem-solve guest needs, such as guiding them to products, placing orders on our Made to Order kiosks, and enrolling them in Loyalty Programs. Success means understanding the needs of our guests, taking action to find answers and solutions, and making sure our guests leave happy.
Maintains cleanliness of kitchen and kitchen equipment. Maintains sanitation, health, and safety standards in all work areas. Follows Brand Standards, adhering to recipe integrity, producing a consistent and Fresh All Day food offering. Has full oversight of all kitchen and food responsibilities, including ordering, product rotation, and inventory management.
Learn how to create handcrafted beverages using the finest Swiss machinery, brewing specially selected beans from farmers across the world, to create a differentiated food and beverage experience that sets us apart from the competition. Best part? We’ll teach you everything we know! Collects payments, makes accurate change, maintains an accurate cash drawer.