Retail Team Member - 1st Shift

Twice Daily•Nashville, TN
•Onsite

About The Position

Twice Daily & White Bison is hiring a Retail Team Member to provide friendly guest service and contribute to food and beverage operations in a fast-paced convenience retail environment. Team Members are cross-trained and may perform functions across multiple roles during a shift, including cashier, host/hostess, food service/prep cook, and barista. The role focuses on creating a positive guest experience, maintaining clean and safe spaces, and delivering quality food and service. Training is provided, with opportunities for internal promotion and career development.

Requirements

  • Must be at least 18 years old.
  • Clear communication skills.
  • Able and willing to lift and stock inventory weighing up to 50 pounds.
  • Accountable, reliable, and punctual.
  • Team-first attitude and coachability.
  • Ability to stand for the entire shift.
  • Ability to perform basic math functions.

Nice To Haves

  • Prior convenience store, retail, food service, or customer service experience.
  • Bilingual ability.
  • Desire for personal and professional advancement.
  • Shift flexibility.
  • Weekend availability.

Responsibilities

  • Welcome guests, build relationships, understand their needs, and provide friendly service.
  • Prepare, sell, and help guests find food items while maintaining quality, safety, and efficiency.
  • Address guest and teammate needs, resolve issues, and communicate possible improvements.
  • Keep guest areas, restrooms, kitchen areas, and equipment clean and uphold brand standards.
  • Operate a cash register, handle payments and change accurately, and maintain an accurate cash drawer.
  • Stock shelves and inventory, complete marketing promotions, and perform multiple tasks as needed.
  • Personalize guest experiences, serve food and drink samples, explain offerings and promotions, assist with Made to Order kiosks and orders, and support loyalty program enrollment.
  • Maintain kitchen sanitation and safety standards, follow recipes and brand standards, and support food ordering, product rotation, and inventory management.
  • Learn to prepare handcrafted beverages using designated coffee equipment and selected beans.

Benefits

  • Weekly pay with daily pay option.
  • Same-day start.
  • 401(k) matching.
  • Affordable healthcare insurance.
  • Paid training.
  • Paid time off for all.
  • Healthy meal perks.
  • Fuel and store discounts.
  • Part-time and full-time schedules.
  • Tuition reimbursement up to $2,500 per year.
  • Pet and life insurance programs.
  • Unlimited referral bonus program.
  • Internal preference for promotions.
  • Ongoing career development training.
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