Seasonal Retail Team Member

Michaels Stores • Florence, SC

3d • Onsite

About The Position

The Seasonal Retail Team Member delivers friendly customer service, helps customers locate products and find solutions, and provides a fast, friendly checkout experience. The role includes cash handling, promoting the Rewards program and Private Label Credit Cards, explaining the Voice of Customer survey, and supporting Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS) processes.

Team Members participate in truck unloading, stocking, planogram processes, merchandise recovery, store maintenance, Store In Stock Optimization (SISO), and ad set duties. They support shrink and safety programs, follow company policies and standard operating procedures, and interact with others respectfully. The role is cross-trained in Custom Framing sales and production, and may include other assigned duties.

The position is based in a public retail store. Public areas are climate controlled, while some stock rooms may not be. Some outdoor work may be assigned, such as retrieving shopping carts or unloading trucks. The Frame shop contains a glass cutter and heat press. Work hours include nights, weekends, and early mornings. Applicants in the U.S. must meet applicable federal, state, and local legal requirements. Team Members in this role must be at least 16 years old.

Requirements

• Must be at least 16 years old.
• Must satisfy applicable federal, state, and local legal requirements for the job.
• Ability to remain standing for long periods.
• Ability to move throughout the store.
• Ability to bend, lift, carry, reach, and stretch regularly.
• Ability to lift heavy boxes and access high shelves using a ladder or similar equipment.

Nice To Haves

• Retail and/or customer service experience preferred.

Responsibilities

• Help customers shop, locate products, and find solutions.
• Provide a fast and friendly checkout experience and handle cash according to standards.
• Engage customers about the benefits of the Rewards program and Private Label Credit Cards and complete enrollments.
• Educate customers about the Voice of Customer (VOC) survey.
• Assist with omnichannel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Participate in truck unloading, stocking, and planogram (POG) processes.
• Complete merchandise recovery and maintenance, including returns and general store recovery, to help maintain a well-merchandised, in-stock store.
• Perform Store In Stock Optimization (SISO) and ad set duties as assigned.
• Support shrink and safety programs.
• Follow standard operating procedures, company programs, policies, and standards to ensure compliance with applicable laws and requirements.
• Interact with others in an accepting and respectful manner, remain positive in difficult situations, support the organization’s vision and values, and serve as a positive role model.
• Cross-train in Custom Framing sales and production.
• Perform other duties as assigned.

Benefits

• 401(k) with employer match, depending on position and eligibility.
• Employee Assistance Program, depending on position and eligibility.
• Medical coverage, depending on position and eligibility.
• Dental coverage, depending on position and eligibility.
• Vision coverage, depending on position and eligibility.
• Telemedicine services, depending on position and eligibility.
• Flexible spending accounts, depending on position and eligibility.
• Commuter benefits, depending on position and eligibility.
• Tuition assistance, depending on position and eligibility.
• Adoption assistance, depending on position and eligibility.
• Voluntary insurance options, depending on position and eligibility.
• Employee discounts.
• Access to partner discount programs.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed