Retail Team Leader

Vera Bradley • San Marcos, TX

3d • $14 - $20

About The Position

As a Team Leader - Keyholder, you support store leadership in achieving sales goals by working alongside store associates and providing daily direction, communication, and training. You motivate the team to provide an excellent shopping experience and build brand loyalty through customer interactions. You serve as a Vera Bradley brand ambassador by modeling and upholding the company’s core values.

The role drives sales and customer outreach, inspires and motivates team members, recommends products suited to customer needs, and supports add-on selling. It also involves carrying out and improving daily operational procedures, maintaining visual standards, and keeping the store organized and inviting. The position requires reliability and adherence to company policies and procedures.

The position is incentive eligible based on company and store metrics. The listed base pay range is $13.51–$20.24, with a stated starting pay of $17.00 USD. Individual pay within the range depends on work location; the range excludes bonuses, equity, or other incentives, if applicable.

Requirements

• At least 18 years of age.
• Retail experience and/or prior management experience.
• Availability to work evenings, weekends, and holidays.
• Ability to meet the position’s physical demands, including constant walking and standing; frequent bending, stooping, and reaching; strong sensory skills and dexterity; consistently lifting 10–35 lbs.; and occasionally lifting up to 55 lbs. and pushing or pulling more than 55 lbs.

Nice To Haves

• People-oriented interpersonal approach.

Responsibilities

• Work with the team to exceed sales goals, drive store traffic, convert customers, conduct community and customer outreach, promote campaigns, build brand awareness, and develop lasting customer relationships.
• Motivate and inspire the team while modeling Vera Bradley’s core values.
• Recommend products that fit customers’ needs and drive store results through add-on selling and customer outreach.
• Execute and innovate daily operational procedures, support visual standards, and maintain an organized and inviting store environment.
• Act reliably, uphold Vera Bradley’s core values, and follow company policies and procedures.
• Support store opening, closing, and peak business needs.

Benefits

• Incentive eligibility based on achievement of company and store metrics.
• Generous product discount.
• Paid volunteer time off.
• Pet insurance.
• Holistic wellness program with no-cost access to financial, physical, and mental wellness experts.
• Professional development assistance and resources.
• Employee Referral Program.
• DailyPay option for wage payment.
• 401(k) with company match and immediate vesting, subject to service and age requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed