Retail Team Lead

Goodwill Industries of HoustonKaty, TX
Onsite

About The Position

Under the leadership of the Store Manager and District Director, the RTL will assist with the day-to-day operations and management of the store and donation area. To ensure efficient and cost-effective operation through world-class customer service, processing donated goods, quality control, and maintaining a productive workforce.

Requirements

  • High school diploma or equivalent preferred.
  • One (1) to two (2) years of retail sales experience is preferred.
  • Management/Supervisor with one (1) or more years of experience is preferred.
  • Basic computer skills.
  • Good time management and organizational skills.
  • Ability to communicate and interact well with a variety of personality types.
  • Ability to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight, and weekend shifts.
  • Must have reliable transportation.

Responsibilities

  • Assume management responsibilities in the absence of the Manager or Assistant Manager, including opening/closing and all day-to-day store operations.
  • Manage and influence the team by communicating clear company goals daily, weekly, and monthly.
  • Accurately and efficiently complete all sales transactions and maintain proper cash accountabilities at POS registers/safe.
  • Supervise and assist with the training and development of Team Members.
  • Adheres to all GWH Policies & Procedures, Loss Prevention & Safety Regulations, and GWH Guiding Principles.
  • Must be punctual and have dependable attendance, and maintain an appropriate appearance.
  • Must safely conduct work; maintain good housekeeping standards, have all aisles and pathways to fire exits clear and free from clutter, and keep work areas neat and clean.
  • Adheres to local, state, and federal laws and regulations.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service