Retail Team Lead

Goodwill Industries of the Southern Rivers•Tifton, GA

3d•Onsite

About The Position

Our retail store provides the fuel, the face, and the gateway to all the awesome services we provide for individuals, families, and organizations in the communities we serve. The Retail Team Lead assists store managers with general oversight of store operations and workflows; supports team development efforts; provides tactical training for all associate-level staff; manages the loss prevention program; upholds all safety standards; and maintains GoodwillSR values. The Tifton retail store is seeking a hardworking, dedicated Retail Team Lead. You will be hired as a Retail Team Lead and will be cross-trained to learn and work across all areas of the retail operation.

Requirements

High School Diploma or General Education Degree (GED).
Two years of supervisory experience leading a team.
Basic math skills.
Basic computer skills.
Prior experience working in a retail or customer service-related environment.
Cash handling experience.

Nice To Haves

Warehouse experience preferred.

Responsibilities

Ensures proper maintenance, reporting, and management of the store’s financial assets, including cash register tills, cash deposits, and the change fund.
Supervises team members to ensure customers receive the best service experience.
Delegates tasks and duties for all store team members.
Creates an environment that enables team members to meet their expectations, goals, and performance targets.
Meets or exceeds daily retail store goals.
Develops relationships with donors and customers.
Assists customers with purchases and pricing.
Ensures the sales floor layout is customer-friendly.
Checks pricing to ensure policies and proper formats are utilized.
Understands item pricing and “color of the week”.
Assists with hiring and onboarding of new team members.
Understands and practices all safety requirements.
Performs other duties as assigned by the Store Manager.