Retail Supervisor - Part Time (Gilroy)

PUMA•Gilroy, CA

17h•Onsite

About The Position

Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards. Responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short- and long-term planning, expense control, sales and service. Responsible for payroll control to maintain a highly profitable location while providing the highest levels of service to customers. Manage and communicate merchandise opportunities to Store and/or Assistant Store Manager. Responsible for handling and processing incoming and outgoing merchandise. Required to comply with all Policies & Procedures, operational core competencies and key accountabilities. Responsible for maintaining a safe, healthy and compliant working and shopping environment. Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position.

Requirements

1 – 2 years’ experience in a customer service-oriented retail environment
Demonstrated ability to reason through complex issues
Strong team player
Excellent communication skills
Ability to learn quickly
Computer skills, basic know-how about MS Office programs, and retail software
The ability to constantly walk and move about is required.
Use of the following senses is critical to this position: speaking, hearing, near and far acuity, depth perception, and field of vision.
Ability to lift/carry, push/pull up to 30 pounds regularly.

Responsibilities

Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards.
Ensure the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short- and long-term planning, expense control, sales and service.
Manage payroll control to maintain a highly profitable location while providing the highest levels of service to customers.
Manage and communicate merchandise opportunities to Store and/or Assistant Store Manager.
Handle and process incoming and outgoing merchandise.
Comply with all Policies & Procedures, operational core competencies and key accountabilities.
Maintain a safe, healthy and compliant working and shopping environment.
Work non-traditional hours; weekends, evenings, holidays; overtime may be required.