Store Customer Service Specialist - Part Time (Gilroy)
About The Position
The individual selected for this PART TIME role will be expected to work at Store 708159, located at: 8589 Monterey St, Gilroy, CA 95020. This PART TIME position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store’s sales goals. Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public.
Requirements
- Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.
- As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.
- Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.
Responsibilities
- Work closely with wholesale and retail customers to determine their needs.
- Answer customer questions about Sherwin-Williams products.
- Recommend the right solutions to customers.
- Promptly resolve any customer concerns.
- Ensure maximum client satisfaction.
- Stay up-to-date with product features.
- Maintain the high quality and visual standards of the products and store.
- Achieve excellent customer service.
- Consistently meet the store’s sales goals.
Benefits
- Life … with rewards, benefits and the flexibility to enhance your health and well-being
- Career … with opportunities to learn, develop new skills and grow your contribution
- Connection … with an inclusive team and commitment to our own and broader communities
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
