Part-Time Retail Supervisor

Fjällräven North AmericaSan Diego, CA
Onsite

About The Position

At Fjällräven, the mission is to help people feel at home in nature, which extends beyond gear to meaningful conversations, shared knowledge, and a store culture rooted in sustainability, curiosity, and care. As a Retail Supervisor, you will be instrumental in bringing this mission to life. You will act as a trusted keyholder and shift lead, guiding the sales floor, supporting daily operations, and empowering teammates to perform their best. Through thoughtful leadership and genuine guest connection, you will ensure every interaction reflects the company's core values. Fjällräven is a global outdoor brand dedicated to sustainability and connecting individuals with nature. It is more than just a store; it is a community of outdoor enthusiasts who believe that knowledge, craftsmanship, and authentic service create lasting memories, helping people feel confident, cared for, and comfortable in the outdoors.

Requirements

  • Prior experience in retail or customer service
  • Leadership skills rooted in trust, example, and collaboration
  • A strong track record of delivering thoughtful, memorable guest experiences
  • Clear communication, organization, and time-management skills
  • Passion for the outdoors, sustainability, and continuous learning
  • Comfort using retail systems (POS, inventory tools), or a willingness to learn

Responsibilities

  • Lead by example on the sales floor, coaching and motivating teammates to deliver exceptional service
  • Bring Fjällräven's GUIDE service standards to life by welcoming, educating, and inspiring guests
  • Foster a positive, collaborative team culture grounded in respect, learning, and shared purpose
  • Open and close the store as a trusted keyholder, supporting cash handling, store readiness, and daily transitions
  • Support operational excellence, including inventory accuracy, stock organization, and visual standards
  • Help ensure a safe, secure, and compliant store environment
  • Model sustainability in action, sharing programs like the Arctic Fox Initiative with guests and teammates
  • Support community engagement through store events and local partnerships that reflect Fjällräven's values
  • Represent the brand with authenticity, curiosity, and care, both in and beyond the store

Benefits

  • 401(k) with employer match to support your long-term financial wellbeing
  • Generous paid time off to rest, recharge, and get outside
  • Product discounts and access to Fjällräven outdoor events
  • A strong commitment to sustainability, quality craftsmanship, and responsible business practices

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What This Job Offers

Job Type

Part-time

Career Level

Mid Level

Education Level

No Education Listed

Number of Employees

101-250 employees

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