Supervisor - Nike NorthPark

NIKE • Dallas, TX

3d • Onsite

About The Position

The Retail Supervisor, referred to as a Specialist at Nike, represents Nike in a high-volume, fast-paced retail environment. The role supports customers in choosing products that meet their needs and works collaboratively with the team to deliver strong customer service and a positive consumer experience. The supervisor leads by example, supports teammates, and helps bring Nike’s service principles to life. Duties also include retail operations such as cash register use, shipping and receiving, stocking, cleaning, and building visual displays. The role is full-time, 34–40 hours per week, including nights and weekends, at Nike NorthPark in Dallas, Texas.

Requirements

• Must be at least 18 years old.
• At least 1 year of retail or consumer service experience.
• Flexibility to work nights, weekends, and holidays based on store needs.
• Ability to use authentic customer service to help customers feel seen and understood.
• Ability to learn and train on the latest products and technologies.
• Ability to bend, squat, reach, climb a ladder, and stand for extended periods, with or without reasonable accommodations.

Responsibilities

• Be enthusiastic, excited, and knowledgeable about Nike products and services to support customer needs.
• Bring a positive attitude and passion to teammates and customers each day.
• Lead by example and deliver service in line with Nike’s Service Principles.
• Make customers feel welcome, understand their wants and needs, and exceed their expectations throughout their journey.
• Act professionally and demonstrate integrity, reliability, and kindness.
• Operate a cash register and perform shipping, receiving, stocking, cleaning, and visual-display duties.
• Attend store events and support teammates.

Benefits

• Nike, Converse, and Jordan discounts for employees and family, up to 50% off.
• Accrued paid time off and holiday pay.
• For employees working 20 or more hours per week: eligibility for a 401(k) plan, CERA, Employee Assistance Program, mental and emotional health support, financial coaching and education, child development support, and caregiving benefits starting on the hire date.
• For employees working 20 or more hours per week: eligibility for Health Savings Accounts and Flexible Savings Accounts after 12 months of continuous employment.
• Opportunity to buy Nike stock at a discount through the Employee Stock Purchase Plan (ESPP).
• Optum Employee Assistance Program support at no cost for the employee and family.
• Tuition reimbursement up to $5,250 per calendar year for full-time Retail Associates.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed