Retail Supervisor, Seasonal Part Time

Compass Canada•Ottawa, ON

3d•$21

About The Position

Compass Group Canada is a global foodservice and support services company, part of the 6th largest employer in the world with 625,000 employees. Levy Canada, operating in over 200 locations across North America, leverages creativity, custom strategies, impeccable service, and a love for great food to create unforgettable experiences at arenas, convention centres, and entertainment venues. This role is a seasonal, part-time position. The hourly wage rate for this position is $21.10. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards offerings will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process.

Requirements

Solid supervisory experience
A passion for Customer Service excellence
Detail-oriented and thrive in a fast-paced environment
Solid team player with an emphasis on customer-service
Strong supervisory skills and the proven ability to motivate, lead and coach staff
Superior client relationship skills
Excellent verbal and written communication skills
Strong proficiency with MS Word, Excel and Outlook
Able to accommodate a flexible work schedule, including evenings and weekends

Nice To Haves

Previous work experience with Tim Hortons would be an asset

Responsibilities

Help the Manager oversee the retail operations
Develop and monitor a meal and break schedule for the staff that does not interfere with customer service
Train, develop and lead a team of associates capable of providing great customer service.
Perform administrative duties, including: cash register readings, orbit, inventory, banking, ordering and the administration of the “Be a Star Program”
Be accountable for client and customer relationship building
Ensure strict compliance of Compass Quality Assurance and Health and Safety Programs