Retail Store Tailor Part Time

Tailored Brands•Greenfield, WI
•$16 - $26

About The Position

The Retail Store Tailor delivers high-quality craftsmanship and ensures customers receive a proper fit through clothing alterations, measurements, fittings, and garment repairs. The role requires attention to detail, strong sewing and alteration abilities, reliability, accuracy, efficiency, and a commitment to customer satisfaction. The Tailor collaborates with colleagues and upholds company standards in a professional work environment. The Tailor performs standard alterations in accordance with company guidelines, maintains quality and productivity, presses garments, keeps the workspace and equipment organized, and prepares finished work for customer pickup. The role also includes monitoring supplies, supporting customer service and store activities, assisting with staff training, sharing tailoring knowledge, and responding to management direction and changing priorities. The position requires the ability to work at least 20 hours per week when needed, including any days and hours the store is open. Pay range: $15.99–$25.59; final base pay considers skills, background, experience, and market location.

Requirements

  • Strong sewing and alteration abilities.
  • Keen attention to detail and commitment to high-quality work.
  • Ability to operate small tools and equipment, including needles, scissors, sewing machines, and presses, precisely.
  • Ability to understand, follow, and execute detailed instructions.
  • Ability to sit and stand for extended periods.
  • Strong time-management skills to complete alterations within designated timeframes.
  • Ability to communicate clearly and professionally.
  • Ability to read, count, and write to complete required documentation accurately.
  • Ability to bend, squat, lift arms overhead, and use ladders to access merchandise and supplies stored above shoulder level.
  • Ability to work at least 20 hours per week when needed, including any days and hours the store is in operation.

Responsibilities

  • Perform standard garment alterations, including pant hems, waist and seat adjustments, rise and tapering modifications, coat sleeves, side seams, and lower collar adjustments, following company guidelines.
  • Maintain an average of 60 minutes of productive alteration work per working hour, with appropriate rest and meal periods and time for non-tailoring tasks as needed.
  • Ensure garments meet quality standards, including clean finishes, secure stitching, even seams, and removal of loose threads and pins.
  • Press garments for a clean, crisp finish.
  • Maintain a clean, organized, efficient workspace and properly store and maintain tools and materials.
  • Demonstrate proficiency with tailor shop equipment.
  • Accurately tag and organize completed work for customer pickup.
  • Monitor tailoring supplies and request replenishment from management as needed.
  • Support front-of-house activities, including cleaning, restocking merchandise, and assisting customers.
  • Participate in customer consultations at management's direction and offer guidance on alterations and garment fit.
  • Listen to customer needs and provide personalized solutions for an exceptional customer experience.
  • Adapt to changing workload priorities and scheduling needs as directed by management.
  • Share tailoring knowledge and techniques with fellow tailors to support consistent quality and skill development.
  • Assist in training sales staff on tailoring fundamentals, including marking, fitting, measuring, and pressing.
  • Seek and respond to constructive feedback and promptly communicate concerns or requests to management.
  • Report incidents, accidents, and safety hazards to the manager on duty and/or Regional Manager.
  • Provide sales staff with tailoring insights that support product knowledge and customer experience.
  • Maintain professional appearance and personal care.
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