Retail Store Tailor Part Time

Tailored Brands•Huntersville, NC

7d•$16 - $26•Onsite

About The Position

The Retail Store Tailor delivers high-quality craftsmanship and ensures customers receive a proper fit through clothing alterations, measurements, fittings, and garment repairs. The role requires attention to detail, strong sewing and alteration skills, reliability, accuracy, efficiency, and a commitment to customer satisfaction. The Tailor collaborates with colleagues and upholds company standards to contribute to a positive, professional work environment. The Tailor performs standard alterations in line with company guidelines, maintains garment quality, presses finished items, and keeps the workspace and equipment organized and maintained. The role also supports customer consultations and other front-of-house activities, helps train sales staff in tailoring fundamentals, shares knowledge with fellow tailors, and adapts to workload and scheduling needs as directed by management. The position requires the ability to work at least 20 hours per week when needed, including during any days and hours the store operates. Employees may have the opportunity to work voluntarily across multiple store or site locations and brands.

Requirements

Strong sewing and alteration abilities.
Keen attention to detail and ability to ensure garments meet quality standards.
Ability to operate small tools and equipment precisely, including needles, scissors, sewing machines, and presses.
Ability to understand, follow, and execute detailed instructions.
Ability to sit and stand for extended periods.
Excellent time management skills to complete alterations efficiently within designated timeframes.
Ability to communicate clearly and professionally.
Ability to read, count, and write to complete required documentation accurately.
Ability to bend, squat, lift arms overhead, and use ladders to access merchandise and supplies stored above shoulder level.
Ability to work at least 20 hours per week when needed, including any days and hours the store is in operation.

Responsibilities

Perform standard alterations, including pant hems, waist and seat adjustments, rise and tapering modifications, coat sleeves, side seams, and lower collar adjustments, in accordance with company guidelines.
Maintain an average of 60 minutes of productive alteration work per working hour, allowing for rest and meal periods and time for non-tailoring tasks as needed.
Ensure garments meet quality standards, including clean finishes, secure stitching, even seams, and removal of loose threads and pins.
Press garments to achieve a clean, crisp finish.
Maintain a clean, organized, and efficient workspace and properly store and maintain tools and materials.
Demonstrate proficiency with tailor shop equipment.
Accurately tag and organize completed work so it is ready for customer pickup.
Monitor tailoring supplies and request replenishment from management as needed.
Support front-of-house activities as needed, including cleaning, restocking merchandise, and assisting customers.
Participate in customer consultations at management's direction and provide guidance and recommendations on alterations and garment fit.
Listen to customer needs and offer personalized solutions to provide an exceptional customer experience.
Adapt to changing workload priorities and scheduling needs as directed by management.
Share tailoring knowledge and techniques with fellow tailors to promote consistent quality and skill development.
Assist in training sales staff on tailoring fundamentals, including marking, fitting, measuring, and pressing techniques.
Seek and respond to constructive feedback from management and communicate concerns or requests promptly.
Report incidents, accidents, and safety hazards to the manager on duty and/or Regional Manager.
Provide tailoring insights to sales staff to enhance product knowledge and the customer experience.
Maintain professional appearance and personal care.