Retail Store Tailor Part Time

Tailored Brands•Medford, MA

13d•$17 - $27•Onsite

About The Position

The Retail Store Tailor delivers high-quality craftsmanship and a great fit for customers through clothing alterations, measurements, fittings, and garment repairs. The role requires attention to detail, strong sewing and alteration skills, reliability, accuracy, efficiency, and a commitment to customer satisfaction. The Tailor collaborates with colleagues and upholds company standards while contributing to a positive, professional work environment. The Tailor performs standard alterations in accordance with company guidelines, maintains garment quality, presses finished garments, and keeps the workspace and equipment organized and well-maintained. The role also includes preparing completed work for customer pickup, monitoring tailoring supplies, and supporting customer service and store operations as needed. The Tailor may participate in customer consultations, share tailoring knowledge with fellow tailors, assist with training sales staff in tailoring fundamentals, and respond to management direction on workload and scheduling. The position requires the ability to work at least 20 hours per week when needed, including any days and hours the store is operating. There may be an opportunity to work voluntarily at multiple store or site locations and across multiple brands.

Requirements

Ability to operate small tools and equipment, including needles, scissors, sewing machines, and presses, with precision.
Ability to understand, follow, and execute detailed instructions.
Ability to sit and stand for extended periods.
Strong attention to detail to ensure garments meet quality standards.
Excellent time management skills to complete alterations efficiently within designated timeframes.
Ability to communicate clearly and professionally.
Ability to read, count, and write to complete required documentation accurately.
Ability to bend, squat, lift arms overhead, and use ladders to access merchandise and supplies stored above shoulder level.
Ability to work at least 20 hours per week when needed, including any days and hours the store is operating.

Responsibilities

Perform standard alterations, including pant hems; waist and seat adjustments; rise and tapering modifications; coat sleeves; side seams; and lower collar adjustments, in line with company guidelines.
Maintain an average of 60 minutes of productive alteration work per working hour, while allowing for appropriate rest and meal periods and time for non-tailoring tasks.
Ensure garments meet quality standards, with clean finishes, secure stitching, even seams, and no loose threads or pins.
Press garments for a clean, crisp finish.
Keep the workspace clean, organized, and efficient; store and maintain tools and materials properly.
Demonstrate proficiency with tailor shop equipment.
Tag and organize completed work accurately and prepare it for customer pickup.
Monitor tailoring supplies and request replenishment from management as needed.
Support front-of-house work as needed, including cleaning, restocking merchandise, and assisting customers.
Participate in customer consultations at management's direction and provide guidance on alterations and garment fit.
Listen to customer needs and offer personalized solutions.
Adapt to changing workload priorities and scheduling needs as directed by management.
Share tailoring knowledge and techniques with fellow tailors to support consistent quality and skill development.
Assist in training sales staff on marking, fitting, measuring, and pressing techniques.
Seek and respond to constructive feedback and communicate concerns or requests promptly.
Report incidents, accidents, and safety hazards to the manager on duty and/or Regional Manager.
Provide tailoring insights to sales staff to improve product knowledge and the customer experience.
Maintain professional appearance and personal care.