Retail Store Tailor Part Time

Tailored Brands • Rochester, NY

19d • $18 - $29

About The Position

The Retail Store Tailor delivers high-quality craftsmanship and a perfect fit for customers through clothing alterations, measurements, fittings, and garment repairs. The role requires attention to detail, strong sewing and alteration abilities, reliability, accuracy, efficiency, and a commitment to customer satisfaction. The Tailor collaborates with colleagues and upholds company standards while contributing to a positive, professional work environment.

The Tailor performs standard alterations in accordance with company guidelines, maintains quality and productivity standards, presses garments, and keeps the workspace and equipment organized and well-maintained. The role also includes tagging and organizing completed work, monitoring tailoring supplies, supporting customer service and store activities, participating in customer consultations as directed, and sharing tailoring expertise with colleagues and sales staff.

The position requires operating small tools and equipment, following detailed instructions, sitting and standing for extended periods, and performing physical tasks such as bending, squatting, reaching overhead, and using ladders. The Tailor must be able to work at least 20 hours per week when needed, including any days and hours the store is open. There may be an opportunity to work voluntarily at multiple store or site locations and across multiple brands.

Requirements

• Strong sewing and alteration abilities.
• Keen attention to detail and commitment to high-quality craftsmanship.
• Ability to operate small tools and equipment, including needles, scissors, sewing machines, and presses, with precision.
• Ability to understand, follow, and execute detailed instructions.
• Ability to sit and stand for extended periods.
• Excellent time management skills to complete alterations efficiently within designated timeframes.
• Ability to communicate clearly and professionally.
• Ability to read, count, and write to complete required documentation accurately.
• Physical ability to bend, squat, lift arms overhead, and use ladders to access merchandise and supplies stored above shoulder level.
• Ability to work at least 20 hours per week when needed, including any days and hours the store is in operation.

Responsibilities

• Perform standard garment alterations, including pant hems, waist and seat adjustments, rise and tapering modifications, coat sleeves, side seams, and lower collar adjustments, in accordance with company guidelines.
• Maintain an average of 60 minutes of productive alteration work per working hour, allowing for rest and meal periods and non-tailoring tasks as needed.
• Ensure garments meet quality standards, including clean finishes, secure stitching, even seams, and removal of loose threads and pins.
• Press garments to provide a clean, crisp finish.
• Maintain a clean, organized, and efficient workspace and properly store and maintain tools and materials.
• Demonstrate proficiency with tailor shop equipment.
• Accurately tag and organize completed work so it is ready for customer pickup.
• Monitor tailoring supplies and request replenishment from management as needed.
• Support front-of-house activities as needed, including cleaning, restocking merchandise, and assisting customers.
• Participate in customer consultations at management's direction and provide alteration and fit guidance and recommendations.
• Listen to customer needs and offer personalized solutions to deliver a strong customer experience.
• Adapt to changing workload priorities and scheduling needs as directed by management.
• Share tailoring knowledge and techniques with fellow tailors to support consistent quality and skill development.
• Assist in training sales staff on tailoring fundamentals, including marking, fitting, measuring, and pressing techniques.
• Seek and respond to management feedback and promptly communicate concerns or requests.
• Report incidents, accidents, or safety hazards to the manager on duty and/or Regional Manager.
• Provide tailoring insights to sales staff to enhance product knowledge and the customer experience.
• Uphold standards of professional appearance and personal care.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed