Retail Store Tailor Part Time

Tailored Brands•Sarasota, FL

About The Position

The Retail Store Tailor delivers high-quality craftsmanship and a precise fit for customers through clothing alterations, measurements, fittings, and garment repairs. The role calls for strong sewing and alteration skills, attention to detail, reliability, accuracy, efficiency, and a commitment to customer satisfaction. The Tailor works collaboratively with colleagues, supports a positive and professional environment, and upholds company standards. The Tailor performs standard alterations in accordance with company guidelines, maintains high-quality finishes, presses garments, keeps the workspace and equipment organized and well maintained, and prepares completed work for customer pickup. The role also includes monitoring tailoring supplies, supporting customer consultations and other front-of-house tasks, sharing tailoring knowledge, assisting with sales-staff training, and responding to management direction. The position may involve working at multiple store or site locations and across multiple brands.

Requirements

  • Ability to operate small tools and equipment, including needles, scissors, sewing machines, and presses, with precision.
  • Ability to understand, follow, and execute detailed instructions.
  • Ability to sit and stand for extended periods.
  • Strong attention to detail to ensure garments meet quality standards.
  • Excellent time management skills to complete alterations efficiently within designated timeframes.
  • Ability to communicate clearly and professionally.
  • Ability to read, count, and write to complete required documentation accurately.
  • Physical ability to bend, squat, lift arms overhead, and use ladders to access merchandise and supplies stored above shoulder level.
  • Ability to work at least 20 hours per week when needed, including any days and hours the store is in operation.

Responsibilities

  • Perform standard alterations, including pant hems, waist and seat adjustments, rise and tapering modifications, coat sleeves, side seams, and lower collar adjustments, in accordance with company guidelines.
  • Maintain an average of 60 minutes of productive alteration work per working hour, allowing for rest and meal periods and non-tailoring tasks as needed.
  • Ensure garments meet quality standards, including clean finishes, secure stitching, even seams, and removal of loose threads and pins.
  • Press garments to achieve a clean, crisp finish.
  • Maintain a clean, organized, and efficient workspace and store and maintain tools and materials properly.
  • Demonstrate proficiency with tailor shop equipment.
  • Tag and organize completed work accurately and prepare it for customer pickup.
  • Monitor tailoring supplies and request replenishment from management as needed.
  • Support front-of-house activities as needed, such as cleaning, restocking merchandise, and assisting customers.
  • Participate in customer consultations at management's direction and offer guidance on alterations and garment fit.
  • Listen to customer needs and provide personalized solutions.
  • Adapt to changing workload priorities and scheduling needs as directed by management.
  • Share tailoring knowledge and techniques with fellow tailors to support consistent quality and skill development.
  • Assist in training sales staff on tailoring fundamentals, including marking, fitting, measuring, and pressing.
  • Seek and respond to constructive feedback from management and communicate concerns or requests promptly.
  • Report incidents, accidents, and safety hazards to the manager on duty and/or Regional Manager.
  • Provide tailoring insights to sales staff to enhance product knowledge and the customer experience.
  • Uphold standards of professional appearance and personal care.
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