Retail Store Tailor Part Time

Tailored Brands • Plymouth, MA

2d • $17 - $27 • Onsite

About The Position

The Retail Store Tailor delivers high-quality craftsmanship and ensures a proper fit for customers through clothing alterations, measurements, fittings, and garment repairs. The role requires attention to detail, sewing and alteration skills, reliability, accuracy, efficiency, and a strong focus on customer satisfaction. The Tailor works collaboratively with colleagues and upholds company standards.

The position performs standard garment alterations, maintains quality standards, presses garments, keeps the workspace and equipment organized, and ensures completed work is tagged and prepared for customer pickup. It also includes monitoring tailoring supplies, supporting store activities and customer consultations, and adapting to workload and scheduling priorities as directed by management.

The Tailor shares techniques with fellow tailors, assists with training sales staff on tailoring fundamentals, responds to feedback, reports safety issues, and supports sales staff with tailoring expertise. The role may involve voluntarily working at multiple store or site locations and across multiple brands.

Requirements

• Ability to operate small tools and equipment precisely, including needles, scissors, sewing machines, and presses.
• Ability to understand, follow, and execute detailed instructions.
• Ability to sit and stand for extended periods.
• Strong attention to detail to ensure garments meet quality standards.
• Excellent time management skills to complete alterations efficiently within designated timeframes.
• Ability to communicate clearly and professionally.
• Ability to read, count, and write to complete required documentation accurately.
• Ability to bend, squat, lift arms overhead, and use ladders to access merchandise and supplies stored above shoulder level.
• Ability to work at least 20 hours per week when needed, including any days and hours the store is in operation.

Responsibilities

• Perform standard alterations, including pant hems, waist and seat adjustments, rise and tapering modifications, coat sleeves, side seams, and lower collar adjustments, in accordance with company guidelines.
• Maintain an average of 60 minutes of productive alteration work per working hour, allowing for appropriate rest and meal periods and non-tailoring tasks as needed.
• Ensure garments meet quality standards, including clean finishes, secure stitching, even seams, and removal of loose threads and pins.
• Press garments to provide a clean, crisp finish.
• Maintain a clean, organized, efficient workspace and properly store and maintain tools and materials.
• Demonstrate proficiency with tailor shop equipment.
• Accurately tag and organize completed work so it is ready for customer pickup.
• Monitor tailoring supplies and request replenishment from management as needed.
• Support front-of-house activities as needed, including cleaning, restocking merchandise, and assisting customers.
• Participate in customer consultations at management’s direction and offer guidance on alterations and garment fit.
• Listen to customer needs and provide personalized solutions.
• Adapt to changing workload priorities and scheduling needs as directed by management.
• Share tailoring knowledge and techniques with fellow tailors to promote consistent quality and skill development.
• Assist in training sales staff on marking, fitting, measuring, and pressing techniques.
• Seek and respond to constructive feedback from management and communicate concerns or requests promptly.
• Report incidents, accidents, and safety hazards to the manager on duty and/or Regional Manager.
• Provide tailoring insights to sales staff to enhance product knowledge and the customer experience.
• Maintain professional appearance and personal care.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed