Retail Store Tailor Part Time

Tailored Brands•San Diego, CA
•$18 - $27

About The Position

The Retail Store Tailor delivers high-quality craftsmanship and a precise fit for customers by performing clothing alterations, measurements, fittings, and garment repairs. The role calls for attention to detail, strong sewing and alteration abilities, reliability, accuracy, efficiency, and a commitment to customer satisfaction. The Tailor collaborates with colleagues and upholds company standards while contributing to a positive, professional work environment. The Tailor performs standard alterations in accordance with company guidelines, maintains quality finishes, presses garments, keeps the workspace and equipment organized, and prepares completed garments for customer pickup. The role also includes monitoring tailoring supplies, supporting customers and front-of-house activities, sharing tailoring knowledge, and helping train sales staff in tailoring fundamentals. Work hours may include any days and hours the store operates; the employee must be able to work at least 20 hours per week when needed. The position may involve voluntarily working across multiple store or site locations and brands.

Requirements

  • Strong sewing and alteration abilities.
  • Keen attention to detail and commitment to high-quality craftsmanship.
  • Ability to operate small tools and equipment, including needles, scissors, sewing machines, and presses, with precision.
  • Ability to understand, follow, and execute detailed instructions.
  • Ability to sit and stand for extended periods.
  • Strong time-management skills to complete alterations within designated timeframes.
  • Ability to communicate clearly and professionally.
  • Ability to read, count, and write to complete required documentation accurately.
  • Ability to bend, squat, lift arms overhead, and use ladders to access merchandise and supplies stored above shoulder level.
  • Ability to work at least 20 hours per week when needed, including any days and hours the store is in operation.

Responsibilities

  • Perform standard alterations, including pant hems, waist and seat adjustments, rise and tapering modifications, coat sleeves, side seams, and lower collar adjustments, in line with company guidelines.
  • Maintain an average of 60 minutes of productive alteration work per working hour, allowing for appropriate rest and meal periods and non-tailoring tasks as needed.
  • Ensure garments meet quality standards, including clean finishes, secure stitching, even seams, and removal of loose threads and pins.
  • Press garments for a clean, crisp finish.
  • Maintain a clean, organized, and efficient workspace; store and maintain tools and materials properly.
  • Demonstrate proficiency with tailor shop equipment.
  • Tag and organize completed work accurately and prepare it for customer pickup.
  • Monitor tailoring supplies and request replenishment from management as needed.
  • Support front-of-house activities, such as cleaning, restocking merchandise, or assisting customers.
  • Participate in customer consultations at management's direction and advise on alterations and garment fit.
  • Listen to customer needs and provide personalized solutions.
  • Adapt to changing workload priorities and scheduling needs as directed by management.
  • Share tailoring knowledge and techniques with fellow tailors to support consistent quality and skill development.
  • Assist in training sales staff on marking, fitting, measuring, and pressing techniques.
  • Seek and respond to constructive feedback and communicate concerns or requests promptly.
  • Report incidents, accidents, and safety hazards to the manager on duty and/or Regional Manager.
  • Provide tailoring insights to sales staff to enhance product knowledge and the customer experience.
  • Maintain professional appearance and personal care standards.
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