Retail Store Tailor Part Time
About The Position
The Retail Store Tailor delivers high-quality craftsmanship and a perfect fit for customers through clothing alterations, measurements, fittings, and garment repairs. The role requires attention to detail, strong sewing and alteration skills, reliability, accuracy, efficiency, and a commitment to customer satisfaction. The Tailor contributes to a professional, positive team environment and upholds company standards. The position performs standard garment alterations, maintains quality and productivity standards, presses and tags finished garments, keeps the workspace and equipment in good order, and helps manage tailoring supplies. The Tailor may also support customer consultations and front-of-house activities, share tailoring expertise with colleagues, assist with staff training, and respond to management direction regarding workload and scheduling. The role requires the ability to work at least 20 hours per week when needed, during any hours the store is operating. The position may involve voluntarily working at multiple store or site locations and across multiple brands.
Requirements
- Ability to operate small tools and equipment, including needles, scissors, sewing machines, and presses, with precision.
- Ability to understand, follow, and execute detailed instructions.
- Ability to sit and stand for extended periods.
- Strong attention to detail to ensure garments meet quality standards.
- Excellent time management skills to complete alterations efficiently within designated timeframes.
- Ability to communicate clearly and professionally.
- Ability to read, count, and write to complete required documentation accurately.
- Ability to bend, squat, lift arms overhead, and use ladders to access merchandise and supplies stored above shoulder level.
- Ability to work at least 20 hours per week when needed, including any hours the store is in operation.
Responsibilities
- Perform standard alterations, including pant hems, waist and seat adjustments, rise and tapering modifications, coat sleeves, side seams, and lower collar adjustments, in accordance with company guidelines.
- Maintain an average of 60 minutes of productive alteration work per working hour, allowing for rest and meal periods and non-tailoring tasks as needed.
- Ensure garments meet quality standards, including clean finishes, secure stitching, even seams, and removal of loose threads and pins.
- Press garments to achieve a clean, crisp finish.
- Maintain a clean, organized, efficient workspace and properly store and maintain tools and materials.
- Demonstrate proficiency with tailor shop equipment.
- Accurately tag and organize completed work for customer pickup.
- Monitor tailoring supplies and request replenishment from management as needed.
- Support front-of-house activities as needed, including cleaning, restocking merchandise, and assisting customers.
- Participate in customer consultations at management's direction and provide guidance and recommendations about alterations and garment fit.
- Listen to customer needs and offer personalized solutions to provide an exceptional customer experience.
- Adapt to changing workload priorities and scheduling needs as directed by management.
- Share tailoring knowledge and techniques with fellow tailors to support consistent quality and skill development.
- Assist in training sales staff on tailoring fundamentals, including marking, fitting, measuring, and pressing.
- Seek and respond to constructive feedback from management and communicate concerns or requests promptly.
- Report incidents, accidents, and safety hazards to the manager on duty and/or Regional Manager.
- Provide tailoring insights to sales staff to enhance product knowledge and the customer experience.
- Uphold standards of professional appearance and personal care.
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What This Job Offers
Job Type
Part-time
Education Level
No Education Listed
