Retail Store Tailor Part Time

Tailored Brands • Spokane, WA

6d • $21 - $33 • Onsite

About The Position

The Retail Store Tailor delivers high-quality craftsmanship and a proper fit for customers through clothing alterations, measurements, fittings, and garment repairs. The role requires attention to detail, strong sewing and alteration skills, reliability, accuracy, efficiency, and a focus on customer satisfaction. The Tailor collaborates with colleagues, upholds company standards, and helps maintain a positive and professional work environment.

The position performs standard alterations in accordance with company guidelines, ensures garment quality, presses finished garments, maintains the tailor workspace and equipment, organizes completed work for customer pickup, and monitors tailoring supplies. The Tailor may also assist with customer service and store activities, advise customers about alterations and fit, share tailoring expertise with colleagues, and help train sales staff in tailoring fundamentals. The role requires at least 20 hours of availability per week when needed, including any days and hours the store is open. There may be an opportunity to voluntarily work at multiple store or site locations and across multiple brands.

Requirements

• Ability to operate small tools and equipment, including needles, scissors, sewing machines, and presses, with precision.
• Ability to understand, follow, and execute detailed instructions.
• Ability to sit and stand for extended periods.
• Strong attention to detail to ensure garments meet quality standards.
• Excellent time-management skills to complete alterations efficiently within designated timeframes.
• Ability to communicate clearly and professionally.
• Ability to read, count, and write to complete required documentation accurately.
• Physical ability to bend, squat, lift arms overhead, and use ladders to access merchandise and supplies stored above shoulder level.
• Ability to work at least 20 hours per week when needed, including any days and hours the store is in operation.

Responsibilities

• Perform standard alterations, including pant hems, waist and seat adjustments, rise and tapering modifications, coat sleeves, side seams, and lower collar adjustments, in alignment with company guidelines.
• Maintain an average of 60 minutes of productive alteration work per working hour, allowing for appropriate rest and meal periods and time for non-tailoring tasks as needed.
• Ensure garments meet quality standards, with clean finishes, secure stitching, even seams, and loose threads and pins removed.
• Press garments to provide a clean, crisp finish.
• Maintain a clean, organized, efficient workspace and properly store and maintain tools and materials.
• Demonstrate proficiency with tailor shop equipment.
• Accurately tag and organize completed work so it is ready for customer pickup.
• Monitor tailoring supplies and request replenishment from management as needed.
• Support front-of-house activities as needed, such as cleaning, restocking merchandise, and assisting customers.
• Participate in customer consultations at management's direction, offering guidance and recommendations on alterations and garment fit.
• Listen to customer needs and provide personalized solutions.
• Adapt to changing workload priorities and scheduling needs as directed by management.
• Share tailoring knowledge and techniques with fellow tailors to support consistent quality and skill development.
• Assist in training sales staff on marking, fitting, measuring, and pressing techniques.
• Seek and respond to constructive feedback and communicate concerns or requests promptly.
• Report incidents, accidents, and safety hazards to the manager on duty and/or Regional Manager.
• Provide tailoring insights to sales staff to enhance product knowledge and the customer experience.
• Uphold standards of professional appearance and personal care.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed