Retail Store Tailor Part Time

Tailored Brands•Dover, DE

20d•$17 - $27•Onsite

About The Position

The Retail Store Tailor performs clothing alterations, measurements, fittings, and garment repairs to deliver high-quality craftsmanship and ensure a proper fit for customers. The role requires strong sewing and alteration skills, attention to detail, reliability, accuracy, efficiency, and a commitment to customer satisfaction. The Tailor works collaboratively with colleagues and upholds company standards in a positive, professional work environment. The position includes performing standard alterations according to company guidelines, ensuring garments are finished to quality standards, pressing garments, maintaining the tailor workspace and equipment, and preparing completed work for customer pickup. The Tailor also supports customer service and store activities, contributes tailoring expertise to the team, and assists with training sales staff. The role requires the ability to work at least 20 hours per week when needed, including any days and hours the store is open.

Requirements

Strong sewing and alteration abilities.
Keen attention to detail and commitment to high-quality work.
Ability to operate small tools and equipment, including needles, scissors, sewing machines, and presses, with precision.
Ability to understand, follow, and execute detailed instructions.
Ability to sit and stand for extended periods.
Excellent time-management skills to complete alterations within designated timeframes.
Ability to communicate clearly and professionally.
Ability to read, count, and write to complete required documentation accurately.
Physical ability to bend, squat, lift arms overhead, and use ladders to access merchandise and supplies stored above shoulder level.
Ability to work at least 20 hours per week when needed, including any days and hours the store is in operation.

Responsibilities

Perform standard clothing alterations, including pant hems, waist and seat adjustments, rise and tapering modifications, coat sleeves, side seams, and lower collar adjustments, following company guidelines.
Maintain an average of 60 minutes of productive alteration work per working hour, allowing for rest and meal periods and non-tailoring tasks as needed.
Ensure garments meet quality standards, including clean finishes, secure stitching, even seams, and removal of loose threads and pins.
Press garments for a clean, crisp finish.
Maintain a clean, organized, efficient workspace and properly store and maintain tools and materials.
Demonstrate proficiency with tailor shop equipment.
Accurately tag and organize completed work so it is ready for customer pickup.
Monitor tailoring supplies and request replenishment from management as needed.
Support front-of-house activities as needed, including cleaning, restocking merchandise, and assisting customers.
Participate in customer consultations at management’s direction, offering alteration and garment-fit guidance and recommendations.
Listen to customer needs and provide personalized solutions.
Adapt to changing workload priorities and scheduling needs as directed by management.
Share tailoring knowledge and techniques with fellow tailors to support consistent quality and skill development.
Assist in training sales staff on marking, fitting, measuring, and pressing techniques.
Seek and respond to constructive feedback from management and communicate concerns or requests promptly.
Report incidents, accidents, and safety hazards to the manager on duty and/or Regional Manager.
Provide tailoring insights to sales staff to improve product knowledge and customer experience.
Maintain professional appearance and personal care standards.