Retail Store Tailor Part Time

Tailored Brands • Wauwatosa, WI

19d • $16 - $26

About The Position

The Retail Store Tailor performs clothing alterations, measurements, fittings, and garment repairs to deliver high-quality craftsmanship and a precise fit for customers. The role requires strong sewing and alteration skills, attention to detail, reliability, accuracy, efficiency, and a commitment to customer satisfaction.

The Tailor completes standard alterations according to company guidelines, maintains quality standards and an organized workspace, presses garments, uses and cares for tailor shop equipment, and prepares completed work for customer pickup. The position also supports store and customer-service activities, collaborates with and shares tailoring knowledge with colleagues, assists in training sales staff on tailoring fundamentals, and follows management direction on workload and scheduling. The role requires the ability to work at least 20 hours per week when needed, including any days and hours the store is operating.

Requirements

• Ability to operate small tools and equipment, including needles, scissors, sewing machines, and presses, with precision.
• Ability to understand, follow, and execute detailed instructions.
• Ability to sit and stand for extended periods.
• Strong attention to detail to ensure garments meet quality standards.
• Excellent time management skills to complete alterations efficiently within designated timeframes.
• Ability to communicate clearly and professionally.
• Ability to read, count, and write to complete required documentation accurately.
• Ability to bend, squat, lift arms overhead, and use ladders to access merchandise and supplies stored above shoulder level.
• Ability to work at least 20 hours per week when needed, including any days and hours the store is in operation.

Responsibilities

• Perform standard alterations, including pant hems; waist and seat adjustments; rise and tapering modifications; coat sleeves; side seams; and lower collar adjustments, in accordance with company guidelines.
• Maintain an average of 60 minutes of productive alteration work per working hour, while allowing for appropriate rest and meal periods and non-tailoring tasks as needed.
• Ensure garments meet quality standards, including clean finishes, secure stitching, even seams, and removal of loose threads and pins.
• Press garments for a clean, crisp finish.
• Maintain a clean, organized, efficient workspace and properly store and maintain tools and materials.
• Demonstrate proficiency with tailor shop equipment.
• Tag and organize completed work accurately and prepare it for customer pickup.
• Monitor tailoring supplies and request replenishment from management as needed.
• Support front-of-house activities as needed, including cleaning, restocking merchandise, and assisting customers.
• Participate in customer consultations at management's direction and provide guidance and recommendations on alterations and garment fit.
• Listen to customer needs and offer personalized solutions to provide an exceptional customer experience.
• Adapt to changing workload priorities and scheduling needs as directed by management.
• Share specialized tailoring knowledge and techniques with fellow tailors to support consistent quality and skill development.
• Assist in training sales staff on marking, fitting, measuring, and pressing techniques.
• Seek and respond to constructive feedback from management and communicate concerns or requests promptly.
• Report incidents, accidents, and safety hazards to the manager on duty and/or Regional Manager.
• Provide tailoring insights to sales staff to enhance product knowledge and the customer experience.
• Uphold standards of professional appearance and personal care.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed