Retail Store Operations Specialist

Peter Millar•Raleigh, NC

2d•Onsite

About The Position

The Retail Store Operations Specialist will be responsible, along with the Store Manager, for maintaining an efficient back-of-house and accurate inventory. Support the sales team in creating an exceptional customer service experience.

Requirements

A self-motivated, self-starter with ability to generate desired outcomes with little supervision.
Excellent attention to detail.
Positive attitude, great enthusiasm, and unmatched work flexibility.
Exceptional organizational and analytical skills.
Ability to communicate effectively, both written and verbal with customers, peers, and managers.
Must be able to climb stairs, stand/stoop/bend/walk for 8-10 hours during shift, lift and move boxes up to 35 pounds.
1-2 years of retail experience; luxury brand preferred.

Nice To Haves

Prior experience in thoroughly analyzing inventory and preparing reports a plus.

Responsibilities

Receives and processes incoming shipments.
Notifies the inventory operations team of any discrepancies between product received in shipments and product listed on packing slip.
Performs bi-monthly cycle counts; including investigating discrepancies and actioning adjustments to ensure inventory accuracy.
Complete style number and price changes on carry-over products, as directed by the inventory operations team.
Transfers product from the store when directed.
Prices any product received in the store without price tags.
Stock room organization and cleanliness to optimize efficiency and backstock levels.
Checks inventory periodically to notify management when replenishment of stock is needed.
Keeps track of packaging supplies, shipping supplies and place orders when supplies are low.
Ensure compliance to strive for 100% FFI rate. Communicating any missed FFI’s to the corporate office to correct inventory. Partners with Store Manager to hold the team accountable for this process on days when not in store.
Research missed PO checks and report findings for inventory correction.
Research and receive Mass ASN, keeping PO paperwork organized and up to date.
Pull and research negative on hand report in tandem with article activity report to find errors and get ahead of inventory issues as directed by management no less than twice a week.
Manage outgoing packages, helping to send client purchases as needed.