Retail Store Manager - West Side

Evansville Goodwill Industries•Evansville, IN

7h•Onsite

About The Position

Join our team at Goodwill—where your work goes beyond a paycheck and directly supports our mission through life-changing programs like job training, digital skills, disability assistance programs, and high school diplomas for adults! Your efforts make a real difference in people's lives. Under the leadership of the Regional Sales Director, the Store Manager is a member of the Donated Goods Retail Operations team and is tasked with the daily operation of the retail store and the continued development of the store team members, clients and volunteers. This position will also help identify opportunities for the personal and professional growth of employees in support of Goodwill’s mission.

Requirements

Ability to read, write, and communicate effectively in English, with flexibility to accommodate diverse communication styles and abilities, ensuring inclusive engagement with the public, department staff, and individuals with varying needs.
Basic computer skills including the use of Microsoft Office products.
Valid driver’s license with reliable transportation for required travel.
Availability to work evenings and weekends.
Employment offer is contingent upon the successful completion of a drug test and criminal background check.

Nice To Haves

Bachelor’s degree in related field or 2 years of equivalent retail management experience preferred.

Responsibilities

Ensure top-tier customer service, maintain clean and safe facilities, and manage fresh inventory using data-driven performance insights.
Oversee financial tasks, including cash handling, register balancing, and store finance reporting, while conducting audits for improvements.
Manage product logistics and supervise team operations, including hiring, training, and development.
Open the store at least two (2) times per week and must close the store at least two (2) times per week, on time. This will result in managers opening and closing the store at least four (4) days per week.
Work each Monday and Friday, a minimum of three (3) Saturdays per month, and the first and last day of the month.
Manage team hiring, training, development, and performance, while overseeing store operations within budget and ensuring proper scheduling, timecard approval, and supply management.
Monitor key performance indicators, including sales, donations, and financial ratios, ensuring a positive customer and donor experience, and compliance with policies.
Maintain store image, security, and cleanliness, handle donations per procedures, and stay informed on industry trends, competitive pricing, and market knowledge.