Retail Store Manager - Castle Rock

PUMA•Castle Rock, CO

2d•Onsite

About The Position

PUMA is seeking a Retail Store Manager for its Castle Rock location. The Store Manager will be responsible for providing a high standard of customer experience, achieving sales and profitability goals, and managing staff. This includes recruitment, training, development, and performance management of employees. The role also involves managing payroll, scheduling, inventory control, visual merchandising, and ensuring compliance with all company policies and procedures. The Store Manager will also be responsible for executing marketing initiatives and maintaining a safe and compliant working environment. Attendance at off-site training and participation in new store openings/closings may be required, potentially involving travel.

Requirements

2-4 years of management experience in a focused, customer service-oriented retail environment (preferably apparel/footwear).
Proven ability to exceed sales goals.
Ability to reason through complex issues and present information to large groups.
Demonstrated ability to build and develop strong teams.
Effective communication skills.
Computer skills, basic know-how about MS Office programs.
Ability to constantly walk and move about.
Use of speaking, hearing, near and far acuity, depth perception, and field of vision is critical.
Ability to lift/carry, push/pull up to 30 pounds regularly.

Responsibilities

Provide consistently high standards of customer experience in accordance with PUMA’s Brand Values and service standards.
Ensure the Store consistently achieves or exceeds sales, KPIs, and profitability goals through effective planning, expense control, and sales/service strategies.
Manage recruitment, training, development, and succession of high-performing employees.
Control payroll and manage service-driven scheduling to maintain profitability and high service levels.
Ensure timely completion of all employee training programs.
Administer performance recognition, coaching conversations, and the annual Talent Management process.
Oversee Loss Prevention education and awareness programs.
Manage the execution and processing of merchandise, achieving inventory and shrink goals, and conducting physical inventory counts.
Execute and manage marketing initiatives and events.
Maintain POS access rights.
Maintain Visual Guidelines and store presentation standards.
Comply with all Policies & Procedures, operational core competencies, and key accountabilities.
Maintain a safe, healthy, and compliant working and shopping environment, reporting maintenance needs promptly.
Attend off-site training and position-related meetings as required; travel may be required.
Participate in new store openings/closings; travel may be required.
Work non-traditional hours, including weekends, evenings, and holidays.