Retail Store Manager - Full Time - San Marcos Premium Outlets - San Marcos, TX

Swarovski • San Marcos, TX

3d • Onsite

About The Position

As a Store Manager at Swarovski, you will lead and develop your team, deliver exceptional customer experiences, and drive commercial success. You will represent the Swarovski brand, encourage team spirit, and support the growth of your team. The role oversees store operations and ensures that company policies, procedures, and standards are implemented.

Swarovski creates crystal-based products, including crystals, gemstones, Swarovski Created Diamonds, zirconia, jewelry, accessories, and home décor. The company highlights sustainability, responsibility, circular innovation, diversity, inclusion, and the philanthropic work of the Swarovski Foundation, and is committed to fair and inclusive recruitment.

Requirements

• At least 3 years of experience in a multicultural retail environment, in luxury fashion, cosmetics, or lifestyle brands.
• Excellent leadership, coaching, and team development skills.
• Digital proficiency and strong operational know-how.
• A personable approach that builds trusting relationships and empowers others.
• Customer-focused, curious, empathetic, results-driven, and commercially minded team player.
• English skills.

Responsibilities

• Lead, motivate, and develop the team to achieve sales goals and deliver outstanding service.
• Build strong customer relationships and promote loyalty programs.
• Recruit, onboard, and coach talent, and secure succession plans.
• Set and manage individual and team targets, proactively assessing performance.
• Oversee store operations, including inventory, cash handling, loss prevention, and compliance.
• Ensure implementation of Swarovski policies, procedures, and standards.

Benefits

• Recognition awards celebrating achievements.
• Exclusive employee discounts on Swarovski products.
• Paid volunteering leave.
• Global employee assistance program supporting mental, physical, and emotional health, managerial support, and financial and legal matters.
• Comprehensive product, personal, and leadership skills training.
• Career development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed