Retail Store Manager, Sandro, Beverly Drive

SMCP NORTH AMERICA (US, CANADA)•Beverly Hills, CA

2d•$38 - $43•Onsite

About The Position

SMCP is seeking a Store Manager for its Sandro boutique on Beverly Drive. SMCP, which includes the brands Sandro and Maje, is committed to accessible luxury, high-fashion designs, and sustainability. The company operates in over 47 countries and is experiencing growth, supported by a strong senior leadership team. SMCP's culture emphasizes engagement, inclusivity, and corporate social responsibility, with ambitious sustainability goals for 2030. The collections blend casual elegance with evening sophistication, appealing to individuals who value both style and sustainability. SMCP's mission is to 'Style Happiness at Work—Lead with Passion and Purpose!' As a Store Manager, you will lead with vision and an entrepreneurial spirit, driving a client-centric environment with a people-first approach. You will develop business strategies focused on People, Product, and Planet, guiding your team through empathy, empowerment, and coaching. The role involves leading by example to foster confidence, growth, and excellence, enabling your team to reach their full potential. You will manage the business as your own, creating strategies to achieve key performance metrics, build client relationships, and ensure smooth store operations, encompassing talent recruitment, development, clienteling, and operational management.

Requirements

2-3+ years of prior supervisory experience, preferably in luxury retail management.
Prior merchandising experience
A natural leader with strong coaching, communication, and people development skills.
Passionate about client relationships and creating a high-touch, personalized shopping experience.
Results-driven and strategic in decision-making, with a focus on achieving KPIs.
A strong recruiter who attracts top talent to build a high-performing team.
Achieve talent acquisition targets including open to hire percentage and hiring speed
Achieves staff turnover goals
Highly organized, adaptable, and solutions-oriented in managing store operations.
A brand ambassador who embodies SMCP’s core values and vision for modern luxury.
Flexible availability, including evenings, weekends, and holidays, is required.
Fully versed in front and back of house.

Nice To Haves

Prior experience managing in a commission environment is a plus

Responsibilities

Lead with vision by fostering a high-performing, positive team culture that drives engagement, collaboration, and retention.
Recruit, mentor, retain, and develop top talent, creating an environment where team members feel empowered, supported, and motivated to grow within the organization.
Act as the ultimate brand ambassador, inspiring your team to deliver exceptional customer service and create unforgettable styling experiences that reflect the brand’s identity.
Lead clienteling initiatives by demonstrating how to build meaningful, lasting relationships that elevate the in-store experience and drive customer loyalty.
Drive key performance indicators (KPIs), including achievement of commercial target, conversion rates, units per transaction (UPT), average basket size, appointment sales, and inventory shortage.
Motivate and guide the team to consistently meet sales goals, while identifying opportunities to improve performance and exceed expectations.
Ensure seamless operations across both front and back-of-house, managing processes with precision and attention to detail to optimize store efficiency.
Oversee and participate in daily operational tasks, ensuring compliance with company standards and fostering a smooth, organized workflow.
Leverage resources provided by corporate partners, serving as a key liaison between headquarters and your boutique to align strategies and maximize business success.
Implement corporate initiatives effectively, adapting them to meet the specific needs of your team and store while driving overall performance.