Goodmiles Running Company | Retail Store Manager

Midwest Shoe Merchants•Brookfield, WI

11d

About The Position

Goodmiles Running Company is seeking an experienced Store Manager to lead its Brookfield team, drive sales, and deliver exceptional customer experiences. This hands-on leadership role oversees a small team of 4–6 Fit Experts. The manager works alongside the team on the sales floor, develops employees, takes ownership of store performance, and helps strengthen the company’s connection with the local running and fitness community. Prior footwear expertise or marathon-running experience is not required; the company can provide product training. The Store Manager recruits, trains, and coaches team members; monitors sales goals and performance; leads personalized fittings and customer service; and oversees scheduling, staffing, inventory, merchandising, and daily procedures. The manager also develops footwear and fit-technology knowledge and represents Goodmiles at local events while building relationships with running clubs, fitness organizations, and community partners. This is a full-time position with a schedule that includes evenings, weekends, and peak retail periods. Pay is $45,000–$50,000 per year, combining weekly base pay and commission, with actual earnings varying by performance and additional performance-based earning opportunities.

Requirements

At least 2 years of retail management experience; full-service retail experience is preferred.
Demonstrated ability to lead, coach, and develop a sales team.
Experience managing sales goals, performance metrics, and operational expectations.
Strong communication, organization, and problem-solving skills.
Confidence making decisions, addressing challenges, and holding employees accountable.
A customer-focused approach and genuine interest in helping people.
Dependability, initiative, and willingness to lead by example.
Flexible availability, including evenings, weekends, and peak retail periods.

Nice To Haves

Experience in footwear, apparel, sporting goods, fitness, or specialty retail.
Full-service retail management experience.

Responsibilities

Recruit, train, and coach a team of 4–6 Fit Experts, fostering accountability and teamwork.
Monitor sales goals and performance, and coach the team to improve selling skills, conversion, and results.
Lead by example through personalized fittings, thoughtful recommendations, and outstanding customer service.
Oversee scheduling, staffing, inventory, merchandising, and daily store procedures.
Develop expertise in footwear and fit technology and help the team become confident product experts.
Represent Goodmiles at local events and build relationships with running clubs, fitness organizations, and community partners.
Work alongside the team on the sales floor and take ownership of the store’s success.