About The Position

This is a paid 10-week internship program designed for college students eager to gain real-world experience in retail management. Interns will be immersed in the fast-paced world of retail, learning day-to-day operations, leading a retail team, and engaging with customers. The program aims to develop leadership skills, teach retail management best practices, and provide exposure to the broader organization. Interns will complete a business-focused project and present their findings to leadership. The role involves motivating and managing a store team, analyzing business performance, and understanding the impact of decisions on customer satisfaction and store results. Responsibilities include supporting operational activities like merchandise handling, inventory management, and stocking, and meeting customer needs during busy periods, including evenings and weekends.

Requirements

  • Currently enrolled in an associate or bachelor's degree program
  • Expect to receive their degree (associate or bachelor) between May 2027 and May 2028
  • Available to work 35 hours per week for the full 10-week program
  • Available to work a flexible schedule including days, evenings, and weekends
  • 1-3 years of customer service experience in a fast-paced work environment such as retail, food service, hospitality etc.
  • Effective communication, problem solving, and relationship-building skills
  • Ability to thrive in a fast paced, customer focused environment
  • Must be interested in pursuing a career in retail store management

Nice To Haves

  • Previous leadership, supervisory, or managerial experience is highly desired
  • Desired majors are Business Management/Administration, Hospitality, Entrepreneurship, Retail Studies, General Business

Responsibilities

  • Gain hands-on experience leading a retail team
  • Engage directly with customers
  • Learn the day-to-day operations of a successful store
  • Develop leadership skills
  • Learn retail management best practices
  • Gain exposure to the broader organization through market travel experiences
  • Complete a business-focused project that addresses a real business opportunity
  • Present findings and recommendations to leadership
  • Learn how to motivate and manage a store team
  • Analyze business performance
  • Understand how operational and strategic decisions impact both customer satisfaction and store results
  • Support a range of operational activities, including merchandise handling, inventory management, and stocking
  • Help the store meet the needs of customers during busy shopping periods, including evenings and weekends
  • Make meaningful contributions while gaining valuable real-world exposure to retail operations
  • Lead store operations
  • Develop colleagues
  • Deliver an exceptional customer experience
  • Partner with Store Managers and retail leaders to learn leadership best practices
  • Gain exposure to staffing, talent development, customer engagement, and operational excellence
  • Develop an understanding of how business decisions impact store performance and customer satisfaction
  • Participate in leadership development through engagement with field leaders and other retail leaders

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Paid time off
  • Retirement savings options
  • Wellness programs
  • Other resources, based on eligibility
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