Retail Store Cleaning Associate

TJX•Brooklyn, NY

4d•Onsite

About The Position

The Retail Store Cleaning Associate maintains a clean and organized store environment, with a focus on floor care. The role includes operating floor-care equipment and cleaning floors, surfaces, glass, and windows. The associate maintains cleanliness, organization, and recovery standards throughout the store, including the sales floor, queue, associate lounge, backroom, and restrooms. The position is also cross-trained to support other store areas and front-end coverage needs, while following customer experience, merchandising, safety, operational, and loss-prevention standards. The associate communicates with management and colleagues, supports a positive store culture, and complies with company policies, labor laws, and meal and break requirements. Other duties may be assigned.

Requirements

Excellent customer service skills.
Ability to work a flexible schedule to support business needs.
Strong organizational skills and attention to detail.
Physical stamina to perform cleaning tasks and operate a floor buffer and scrubber.
Ability to multitask and respond appropriately to changes in direction or unexpected situations.
Strong verbal and written communication skills, including listening and responding appropriately.
Ability to lift heavy objects with or without reasonable accommodation.
Ability to work effectively with peers and supervisors.

Nice To Haves

Retail customer experience preferred.

Responsibilities

Operate the scrubber and buffer and maintain floor-care cleanliness standards.
Dust mop, damp mop, sweep, vacuum, dust, and spot-clean glass and windows.
Maintain cleanliness, organization, and recovery standards throughout the store, including the sales floor, single queue, associate lounge, backroom, and restrooms.
Refill essential items in the lounge, restrooms, and front end in accordance with health and safety policies.
Cross-train in other store areas, including the backroom, front end, and sales floor.
Support and respond to front-end coverage needs.
Follow merchandising philosophy and signage standards.
Initiate and participate in store recovery throughout the day as needed.
Follow operational and loss-prevention controls and company guidelines, including shrink-reduction practices.
Communicate accurately and effectively with management and associates.
Follow labor laws and company policies and procedures, including meal and break period policies.
Participate in safety awareness and maintain a safe environment.
Model customer-experience practices with internal and external customers and contribute to a positive store culture through honesty, integrity, and respect.
Perform other duties as assigned.

Benefits

Associate discount
Employee assistance program (EAP)
Smoking cessation support
Bereavement benefit
401(k) associate contributions
Child care and cell phone discounts
Pet insurance
Legal insurance
Credit union
Referral bonuses
401(k) match for associates meeting service or hours requirements
Medical insurance for associates meeting service or hours requirements
Dental insurance for associates meeting service or hours requirements
Vision insurance for associates meeting service or hours requirements
Health savings account (HSA) for associates meeting service or hours requirements
Health care flexible spending account (FSA) for associates meeting service or hours requirements
Life insurance for associates meeting service or hours requirements
Short- and long-term disability for associates meeting service or hours requirements
Paid parental leave for associates meeting service or hours requirements
Paid holidays, vacation, and sick time for associates meeting service or hours requirements
Auto and home insurance discounts
Scholarship program
Adoption assistance for associates meeting service or hours requirements