About The Position

The Retail Store Cleaning Associate is responsible for keeping the store clean, organized, and recovered, with a focus on floor care. The role involves operating floor-cleaning equipment and performing routine cleaning throughout the store, while maintaining company standards for customer experience, safety, merchandising, and loss prevention. Associates are cross-trained in multiple store areas and help meet business needs, including Front End coverage.

Requirements

  • Excellent customer service skills.
  • Ability to work a flexible schedule to support business needs.
  • Strong organizational skills and attention to detail.
  • Physical stamina to perform cleaning tasks and operate a floor buffer and scrubber.
  • Ability to multitask and respond appropriately to changes in direction or unexpected situations.
  • Strong verbal and written communication skills, including listening and responding appropriately.
  • Ability to lift heavy objects with or without reasonable accommodation.
  • Ability to work effectively with peers and supervisors.

Nice To Haves

  • Retail customer experience preferred.

Responsibilities

  • Operate and maintain the floor scrubber and buffer; dust mop, damp mop, sweep, vacuum, dust, and spot-clean glass and windows.
  • Maintain cleanliness, organization, and recovery standards throughout the Sales Floor, Single Queue, Associate Lounge, Backroom, and Restrooms.
  • Refill essential items in the Associate Lounge, Restrooms, and Front End as part of Health and Safety practices.
  • Work in other store areas as needed, including the Backroom, Front End, and Sales Floor.
  • Support and respond to Front End coverage needs.
  • Follow the company’s merchandising philosophy and signage standards.
  • Initiate and participate in store recovery throughout the day as needed.
  • Follow operational and loss-prevention controls and company policies, including shrink-reduction practices.
  • Communicate accurately and effectively with management and Associates.
  • Follow labor laws and company policies and procedures, including meal and break-period policies.
  • Participate in safety awareness and help maintain a safe environment.
  • Role-model customer experience practices with internal and external customers and support a positive store culture through honesty, integrity, and respect.
  • Perform other duties as assigned.

Benefits

  • Associate discount
  • Employee assistance program (EAP)
  • Smoking cessation assistance
  • Bereavement benefit
  • 401(k) with associate contributions
  • Child care discounts
  • Cell phone discounts
  • Pet insurance
  • Legal insurance
  • Credit union
  • Referral bonuses
  • 401(k) match for those meeting service or hours requirements
  • Medical insurance for those meeting service or hours requirements
  • Dental insurance for those meeting service or hours requirements
  • Vision insurance for those meeting service or hours requirements
  • Health savings account (HSA) for those meeting service or hours requirements
  • Health care flexible spending account (FSA) for those meeting service or hours requirements
  • Life insurance for those meeting service or hours requirements
  • Short- and long-term disability for those meeting service or hours requirements
  • Paid parental leave for those meeting service or hours requirements
  • Paid holidays, vacation, and sick time for those meeting service or hours requirements
  • Auto and home insurance discounts
  • Scholarship program
  • Adoption assistance
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