About The Position

Savage X Fenty is currently looking for a driven and passionate Retail Store Associate at the Lenox Square Mall in Atlanta, GA. At Savage X Fenty, we are all about disrupting the fashion industry and redefining sexy! We celebrate fearlessness, confidence, and inclusivity with accessible price points and an extensive assortment of fashion-forward styles. From everyday staples to provocative pieces, Savage X Fenty has something for every mood, every vibe, and everyBODY. As a Retail Store Associate you are tasked with delivering a best-in-class service experience in our first IRL locations! In supporting our retail stores, you will make a direct impact in creating a fearless, confident and inclusive environment for our Savage X Fenty customers. You are passionate about forming genuine connections and engaging with a diverse array of customers and teammates. You will be integral in helping to build a forward-thinking and innovative retail experience for both the store team and the Savage x Fenty customers. Elevate the service experience by embodying our values and brand ethos resulting in a culture that is welcoming to a diverse array of customers. Actively engage our guests and VIP members by providing an experience centered around body positivity, product knowledge and authenticity. Stay well informed and knowledgeable on XTRA VIP Membership model, promotions and benefits. Collaborate with Store Leaders and Sales Team to successfully achieve store performance targets. Engage in providing store leadership team with feedback to continuously improve the customer and team experience. Support inventory controls by accurately receiving/transferring products, joining inventory counts and maintaining an organized back of house. Strive for excellence by actively improving upon day-to-day customer service, visual merchandising, and operational standards. Meet and exceed individual performance goals.

Requirements

  • 1-2 years in customer facing role with a focus on lingerie and intimates a plus.
  • Approach ambiguity and challenges with positivity and a growth mindset.
  • Excellent interpersonal communication skills.
  • Tech-savvy or strong comfort around technology as component of daily responsibilities.
  • Flexibility with your schedule.
  • Self-directed and highly motivated to take ownership of tasks to ensure solutions.
  • Ability to work in team-selling environment.
  • Constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours.
  • May occasionally involve stooping, kneeling, crouching and climbing ladders.
  • Open to working evenings, weekends and Holidays.

Nice To Haves

  • Focus on lingerie and intimates

Responsibilities

  • Deliver a best-in-class service experience.
  • Create a fearless, confident and inclusive environment for customers.
  • Form genuine connections and engage with diverse customers and teammates.
  • Help build a forward-thinking and innovative retail experience.
  • Elevate the service experience by embodying company values and brand ethos.
  • Engage guests and VIP members with body positivity, product knowledge and authenticity.
  • Stay informed on XTRA VIP Membership model, promotions and benefits.
  • Collaborate with Store Leaders and Sales Team to achieve store performance targets.
  • Provide feedback to the store leadership team to improve customer and team experience.
  • Support inventory controls by accurately receiving/transferring products, joining inventory counts and maintaining an organized back of house.
  • Actively improve day-to-day customer service, visual merchandising, and operational standards.
  • Meet and exceed individual performance goals.

Benefits

  • Equal opportunity employer
  • Champion a vibrant workplace culture that thrives on diversity
  • Innovating through diversity of individuals
  • Inclusive space for all
  • Great Place to Work for multiple consecutive years
  • Positive work environment where innovation is rewarded
  • Female leadership is championed
  • Diversity is celebrated
  • Work-life balance is encouraged
  • Culture of innovation
  • Diverse, inclusive, and equitable environment
  • Employees feel supported and empowered to be themselves
  • Celebrate all the amazing ways people bring different experiences to the table
  • Foster an authentically inclusive community by championing health and wellness for all
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