About The Position

Savage X Fenty is currently looking for a driven and passionate Retail Store Associate at the Orland Square Mall in Chicago, IL! As a Retail Store Associate you are tasked with delivering a best-in-class service experience in our first IRL locations! In supporting our retail stores you will make a direct impact in creating a fearless, confident and inclusive environment for our Savage X Fenty customers. You are passionate about forming genuine connections and engaging with a diverse array of customers and teammates. You will be integral in helping to build a forward-thinking and innovative retail experience for both the store team and the Savage x Fenty customer. Interested? Your future is SAVAGE!

Requirements

  • Experience: 1-2 years in customer facing role with a focus on lingerie and intimates a plus.
  • Approach ambiguity and challenges with positivity and a growth mindset.
  • Excellent interpersonal communication skills.
  • Tech-savvy or strong comfort around technology as component of daily responsibilities.
  • Flexibility with your schedule. Your work hours will be based on business needs.
  • Self-directed and highly motivated to take ownership of tasks to ensure solutions.
  • Ability to work in team selling environment.
  • This position involves constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours.
  • May occasionally involve stooping, kneeling, crouching and climbing ladders.
  • Flexibility with your schedule.
  • Open to working evenings, weekends and Holidays.
  • Your work hours will be based on business needs.
  • Applicants must be 18 years of age or older.

Nice To Haves

  • focus on lingerie and intimates a plus

Responsibilities

  • Elevate the service experience by embodying our values and brand ethos resulting in a culture that is welcoming to a diverse array of customers.
  • Actively engage our guests and VIP members by providing an experience centered around body positivity, product knowledge and authenticity.
  • Stay well informed and knowledgeable on XTRA VIP Membership model, promotions and benefits.
  • Collaborate with Store Leaders and Sales Team to successfully achieve store performance targets.
  • Maintain Visual Merchandising standards to support a streamlined customer journey.
  • Engage in providing store leadership team with feedback to continuously improve the customer and team experience.
  • Support inventory controls by accurately receiving/transferring product, joining inventory counts and maintaining an organized back of house.
  • Strive for excellence by actively improving upon day-to-day customer service, visual merchandising, and operational standards.
  • Meet and exceed individual performance goals.

Benefits

  • We recruit, employ, compensate, develop, and promote regardless of race, national origin, religion, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, and other protected status as required by applicable.
  • We are one team from many backgrounds, innovating through diversity of individuals, who are driven by passion for creating an inclusive space for all.
  • We encourage you to apply regardless of meeting all qualifications and/or requirements.
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