associate

CVS Health•Indianapolis, IN

4d•Onsite

About The Position

The Retail Store Associate works in a customer-focused retail setting, independently and as part of a team, to support customers and contribute to their health and shopping experience. The role provides differentiated service, helps maintain store operations, supports other departments including photo and beauty, and may assist pharmacy personnel. Associates also promote CVS services and loyalty programs.

Requirements

At least 16 years of age.
Able to remain upright on the feet, particularly for sustained periods.
Able to lift and exert up to 35 lbs of force occasionally and up to 10 lbs frequently, and exert a negligible amount of force regularly to move objects, including overhead lifting.
Close visual acuity to perform tasks such as viewing a computer terminal, reading, and visually inspecting small parts or details.

Nice To Haves

Previous experience in a retail or customer service setting.
High school diploma or equivalent.

Responsibilities

Anticipate customer needs, provide compassionate service, and identify and resolve potential service issues.
Greet customers warmly, maintain eye contact, and help customers locate items.
Perform cashier duties, including handling cash, checks, and credit card transactions according to company policies and procedures.
Maintain the sales floor by restocking shelves, checking in vendors, updating pricing information, and completing inventory tasks as directed by the store manager.
Support store opening and closing activities when needed.
Provide customer support to all departments, including photo and beauty, and help keep departments stocked and operational.
Assist pharmacy personnel when needed, including working regular pharmacy shifts as part of growth and career development opportunities.
Promote CVS services and loyalty programs.