Retail Stock Lead (Century City)
About The Position
The Retail Stock Lead oversees back-of-house operations and store opening and closing duties while supporting exceptional customer service in a fast-paced retail environment. Working alongside the Store Manager and Assistant Manager, the Stock Lead supports the team in achieving customer experience and sales goals and maintaining operational efficiency. The role may step up as manager on duty, providing leadership, accountability, constructive feedback, development, and training. It also supports a seamless in-store experience and upholds company values, business style, people leadership principles, and a customer-first approach.
Requirements
- At least 3 years of retail experience, preferably in stock, inventory, or back-of-house operations.
- At least 1 year of experience in a retail leadership or supervisory role.
- Strong organizational skills and attention to detail, with the ability to manage inventory accurately and efficiently.
- Excellent leadership and communication skills, with the ability to motivate and support a team.
- Strong problem-solving skills and the ability to make quick, effective decisions in a fast-paced environment.
- Ability to prioritize tasks, manage multiple responsibilities, and meet operational deadlines.
- A proactive, hands-on approach to teamwork and store operations.
- A strong sense of style and understanding of the Princess Polly brand.
- Ability to work flexible hours, including nights and weekends, as needed.
Responsibilities
- Lead and support back-of-house operations, including inventory management, shipment processing, stockroom organization, replenishment, and maintaining accurate inventory levels.
- Partner with store leadership to ensure efficient stock flow, support sales-floor replenishment, and maintain a seamless in-store experience.
- Support operational processes and company standards, keeping the stockroom and sales floor organized, clean, and visually appealing.
- Help lead, motivate, and develop the team by promoting accountability, collaboration, and operational excellence.
- Identify opportunities to improve stockroom efficiency, inventory accuracy, and overall store operations.
- Build brand loyalty and awareness by supporting a seamless customer experience in a fast-paced retail environment.
- Demonstrate commitment to company values, business style, people leadership principles, and a customer-first approach.
- Oversee store opening and closing duties and step up as manager on duty as needed.
- Support the team in achieving customer experience and sales goals and maintaining operational efficiency.
Benefits
- Medical, dental, and vision coverage with an 80/20 company contribution for eligible team members working 30 or more hours per week at hire.
- Company-paid life, short-term disability, and long-term disability insurance for eligible team members working 30 or more hours per week.
- Employee Assistance Program available to all team members with no minimum hours required.
- 401(k) with a 5% company match for eligible full-time team members meeting the stated hours threshold.
- Employee Stock Purchase Plan, with eligibility for part-time team members working 20 or more hours per week after six months of employment.
- Paid sick leave, holiday pay, vacation accrual, floating holidays, and company holidays, with benefits scaling based on tenure and eligibility.
- 50% discount on full-priced Princess Polly styles.
- Monthly wardrobing allowance.
- Monthly performance-tied bonus program.
- Relocation assistance may be available for leadership roles and above.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
