Assistant Manager (Century City)

Princess Polly•Los Angeles, CA
•$27 - $30

About The Position

Princess Polly is hiring an Assistant Store Manager to lead the in-store customer experience and help run a high-volume retail location. The role oversees sales-floor performance, team coaching, store presentation, inventory flow, scheduling, and operational controls. The Assistant Manager partners with Retail Leadership and HQ teams to deliver campaigns and activations, while creating an energetic, inclusive environment for customers and team members.

Requirements

  • Proven success as a retail leader managing a high-volume or focal store.
  • At least 1 year of retail management experience.
  • Strong customer focus and instinct for creating memorable in-store experiences.
  • Strong business acumen and a track record of delivering results and managing costs while prioritizing customer experience.
  • Strong visual merchandising capability and understanding of VM principles and how to present campaigns and product stories.
  • Ability to coach and motivate, develop talent, build team capability, and inspire high performance.
  • Hands-on, resilient, energetic approach and ability to thrive in a fast-paced environment.
  • Ability to lift and carry boxes or bins weighing up to 20 lbs.

Responsibilities

  • Lead by example and create an unforgettable, distinctly Princess Polly customer experience.
  • Drive store performance and deliver key KPIs, including conversion, ATV, and UPT.
  • Build, coach, and inspire the team, developing capability and confidence.
  • Oversee stock flow, replenishment, and sell-through to maximize product availability and keep the store shoppable.
  • Maintain visual merchandising and presentation standards that are on-brand and inspiring.
  • Manage recruiting, payroll control, and scheduling to balance customer experience and business performance.
  • Ensure compliance, reporting, cash handling, and loss prevention are completed accurately and accountably.
  • Partner with Retail Leadership and HQ teams to bring campaigns and activations to life in store.
  • Celebrate team successes and help create an engaging shift environment.

Benefits

  • Medical, dental, and vision coverage with an 80/20 company contribution for eligible team members working 30 or more hours per week at hire.
  • Company-paid life, short-term disability, and long-term disability insurance for eligible team members working 30 or more hours per week.
  • Employee Assistance Program available to all team members and their household, with no minimum hours required.
  • 401(k) with a 5% company match for eligible full-time team members after meeting the stated eligibility requirement of 1,250 or more hours per year.
  • Employee Stock Purchase Plan; part-time team members working 20 or more hours per week are eligible after six months of employment.
  • Paid time off, including sick leave, holiday pay, vacation accrual, floating holidays, and company holidays, with benefits scaling based on tenure and eligibility.
  • 50% discount on full-priced Princess Polly styles.
  • Monthly wardrobing allowance.
  • Monthly performance-based bonus program.
  • Relocation assistance may be available for leadership roles and above.
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