Full-Time Retail Specialist

Empire Marketing Strategies•Houston, TX

About The Position

Empire is hiring a full-time Retail Specialist in Houston, Texas. The position supports Meat/Seafood, Deli/Bakery, Produce, and Grocery suppliers in Kroger stores by calling on all stores in an assigned territory at the established frequency. The Retail Specialist sells and maintains in-store merchandising, including building displays, packing out and replenishing products, maintaining permanent secondary displays, and ensuring authorized items remain salable. The role covers shelf maintenance, product analysis and reporting, promotional display maintenance, customer support and training, and administrative duties. Work is typically performed in retail grocery stores, including refrigerated or freezer areas, and may also take place in customer warehouses, kitchens, and manufacturer-client facilities. Regular travel between work sites is required, with additional travel that may include overnight stays.

Requirements

High school diploma or equivalent.
Current driver's license and a clean Motor Vehicle Report.
Ability to operate a motor vehicle and travel regularly between work sites; additional travel may include overnight stays.
Ability to write clear and concise correspondence and accurately exchange information.
Excellent interpersonal and customer service skills.
Ability to work autonomously and maintain a strong personal drive for results.
Ability to present information effectively in one-on-one or group settings.
Ability to read and comprehend simple to sometimes complex instructions, correspondence, and memos.
Ability to solve practical problems with limited standardization and interpret written, oral, diagrammatic, or schedule-based instructions.
Ability to perform arithmetic using whole numbers, common fractions, and decimals.

Nice To Haves

1–2 years of experience related to the CPG, grocery, or retail industry.

Responsibilities

Rotate perishable products as required by manufacturers and conduct freshness checks where needed.
Check store shelf tags, support continued product distribution, and assist with reordering.
Meet and maintain retail objectives and shelf standards throughout the assigned territory.
Maintain sections according to customer schematics or stocking plans.
Maintain distribution of manufacturer-client products approved by Kroger or its Planogram team.
Sell and service principal accounts represented by Empire, ensuring authorized items are on shelves and correctly priced and tagged.
Maintain and update territorial records, review sales reports, track progress toward goals, and report competitive information.
Submit complete and timely reports using the supplied forms and requested reporting frequency, including through tools such as PowerBI or Go Spot Check.
Set up manufacturer or client brand displays in accordance with retailer regulations and display objectives.
Coordinate with Operations on promotional programs, reporting, and future order requirements.
Deliver point-of-sale materials and Instant Redeemable Coupons as required and approved.
Build rapport with store personnel and train customer employees on product preparation and display.
Communicate promptly by email and telephone, maintain territory files and company-owned office equipment, attend scheduled company meetings, and control expenses within guidelines.
Perform other duties as required.