Full-Time Retail Specialist

Empire Marketing Strategies, Inc.•Houston, TX

6d•$16 - $18•Onsite

About The Position

Empire is hiring a full-time Retail Specialist in Houston, Texas. The role supports Meat/Seafood, Deli/Bakery, Produce, and Grocery suppliers in Kroger stores by visiting all stores in an assigned territory according to established call frequency. The Retail Specialist sells and provides in-store merchandising, including building displays, packing out and replenishing products, maintaining permanent secondary displays, and ensuring authorized items remain salable. The position maintains shelves and product distribution, reviews product and sales information, supports promotional displays, and provides customer support and training. Duties are generally performed in retail grocery stores, sometimes in refrigerated or freezer areas, and may also take place in customer warehouses, kitchens, and manufacturer-client facilities. Regular travel between work sites is required, with additional travel that may include overnight stays.

Requirements

High school diploma or equivalent.
Current driver's license and a clean Motor Vehicle Report.
Ability to operate a motor vehicle and travel regularly between work sites.
Ability to write clear and concise correspondence and accurately exchange information.
Excellent interpersonal and customer service skills.
Ability to work autonomously and demonstrate a strong personal drive for results.
Ability to present information effectively in one-on-one or group situations.
Ability to read and comprehend simple to sometimes complex instructions, correspondence, and memos.
Ability to solve practical problems involving concrete variables and limited standardization.
Ability to interpret written, oral, diagram, or schedule-based instructions.
Ability to perform basic arithmetic using whole numbers, common fractions, and decimals.
Ability to stand for prolonged periods, approximately 80% of the time.
Ability to regularly change positions among sitting, squatting, standing, and kneeling.
Ability to regularly lift and move 25–35 pounds and occasionally lift and move 40–60 pounds.
Regular use of hands to finger, handle, or feel objects, tools, or controls, and to reach with hands and arms.
Close vision and the ability to see computer-screen or written information and objects from 20–40 feet.

Nice To Haves

1–2 years of experience related to the CPG, grocery, or retail industry.

Responsibilities

Rotate perishable products and conduct freshness checks as required by manufacturers.
Check store shelf tags to confirm distribution and assist with product reordering.
Meet and maintain retail objectives and shelf standards in the assigned territory.
Set sections according to customer schematics or stocking plans where required or beneficial to manufacturers or clients.
Maintain distribution of manufacturer-client products approved by Kroger companies or the Planogram team.
Sell and service principal accounts represented by Empire, ensuring authorized products are on shelves and correctly priced and tagged.
Maintain and update territorial records and review sales reports to track progress toward assigned goals.
Monitor competitors and promptly report relevant information through proper channels.
Submit complete and timely reports using supplied forms and requested reporting frequency.
Use reporting tools such as PowerBI or Go Spot Check to report on specific goals and targets.
Set up manufacturer or client brand displays in accordance with retailer regulations and display objectives.
Coordinate promotional programs with Operations, including reporting and future order requirements.
Deliver point-of-sale materials and Instant Redeemable Coupons as required and approved.
Build and maintain rapport with store personnel in assigned territories.
Demonstrate proper product preparation and display to customer employees.
Communicate promptly by email and telephone.
Maintain territory files and company-owned office equipment.
Attend and participate in scheduled company meetings.
Control expenses within established guidelines.
Perform other duties as required.