Retail Specialist

Empire Marketing Strategies•Spokane, WA

10h•Onsite

About The Position

Empire Marketing Strategies is hiring a full-time Retail Specialist to support grocery stores in Spokane Valley and Spokane, Washington. The company provides in-store execution for grocery suppliers across Kroger divisions. The Retail Specialist calls on all stores in an assigned territory at the established frequency and sells and delivers in-store merchandising, including building displays, packing out product, replenishing permanent secondary displays, and maintaining the salability of authorized items. The role supports Meat/Seafood, Deli/Bakery, Produce, and Grocery suppliers. The position maintains product distribution, shelf standards, and pricing; reviews product and sales information; reports on territory goals; executes promotional displays and point-of-sale materials; and builds relationships with store personnel. It also includes training customer employees, timely administrative communication, maintaining territory records and company equipment, attending meetings, and managing expenses within guidelines. Work is primarily performed in retail grocery stores and may also take place in refrigerated or freezer environments, customer warehouses, kitchens, and manufacturer-client facilities. The position requires regular travel between work sites, occasional additional travel that may involve overnight stays, and frequent standing, lifting, and changing positions. Compensation is $45,000–$50,000 annually. Full-time benefits include medical, dental, vision, life and AD&D insurance, disability coverage, a retirement program, mental health support, paid time off, and nine paid holidays.

Requirements

High school diploma or equivalent.
Current driver's license and a clean Motor Vehicle Report.
Ability to operate a motor vehicle and travel regularly between work sites; additional travel may include overnight stays.
Ability to write clear, concise correspondence and accurately exchange information.
Excellent interpersonal and customer service skills.
Ability to work autonomously and maintain a strong drive for results.
Ability to present information effectively in one-on-one or group situations.
Ability to read and comprehend simple to sometimes complex instructions, correspondence, and memos.
Ability to solve practical problems and handle situations with limited standardization.
Ability to interpret written, oral, diagram, or schedule-form instructions.
Ability to perform basic arithmetic using whole numbers, common fractions, and decimals.
Ability to stand for prolonged periods, change positions regularly, and lift and move items weighing up to 25–35 pounds regularly and 40–60 pounds occasionally.
Regular use of hands to handle objects, tools, or controls, and reach with hands and arms.
Close vision and ability to see objects, computer-screen information, and written information from 20–40 feet.

Nice To Haves

1–2 years of experience related to the CPG, grocery, or retail industry.

Responsibilities

Call on all stores in the assigned territory at the established frequency.
Rotate perishable products and conduct freshness checks as required by manufacturers.
Check store shelf tags, assist with product reordering, and maintain retail objectives and shelf standards.
Keep sections aligned with customer schematics or stocking plans.
Maintain distribution of manufacturer-client products approved by Kroger or its planogram team.
Sell and service principal accounts to ensure authorized items are on shelves and correctly priced and tagged.
Maintain territorial records, review sales reports, monitor progress toward goals, and report competitive information.
Submit complete and timely reports using required forms and reporting tools, including Power BI or Go Spot Check.
Set up promotional displays in accordance with retailer regulations and manufacturer or client objectives.
Coordinate promotional programs with Operations, including reporting and future order requirements.
Deliver point-of-sale materials and Instant Redeemable Coupons when required and approved by the retailer.
Build and maintain rapport with store personnel in the assigned territory.
Demonstrate and train customer employees on proper product preparation and display.
Handle timely email and telephone communications; maintain territory files and company-owned office equipment.
Attend scheduled company meetings and control expenses within guidelines.
Perform other duties as required.