Retail Specialist

Empire Marketing Strategies, Inc. • Spokane, WA

6h • $47,000 - $54,000

About The Position

Empire Marketing Strategies is hiring a Retail Specialist to support grocery stores in Spokane Valley and Spokane, Washington. The role supports suppliers across meat and seafood, deli and bakery, produce, and grocery categories by visiting stores in an assigned territory at established call frequencies. The Retail Specialist sells and delivers in-store merchandising, including building displays, packing out and replenishing products, and maintaining the salability of authorized items.

The position maintains shelf standards and distribution, checks product freshness and shelf tags, supports reordering, reviews and reports sales and competitive information, and executes promotional displays and point-of-sale materials. It also involves building relationships with store personnel, training customer employees on product preparation or display, maintaining territory records and equipment, communicating by email and telephone, attending company meetings, and managing expenses within guidelines.

Work is typically performed in retail grocery stores, including refrigerated or freezer areas, as well as customer warehouses, kitchens, and manufacturer-client facilities. The role requires regular local travel between work sites and may involve additional travel and overnight stays. The posting advertises a flexible Monday–Friday schedule and nine holidays off.

Requirements

• High school diploma or equivalent.
• Current driver’s license and clean Motor Vehicle Report.
• Ability to operate a motor vehicle and travel regularly between work sites; additional travel may include overnight stays.
• Ability to stand for prolonged periods, approximately 80% of the time, and regularly change positions among sitting, squatting, standing, and kneeling.
• Ability to regularly lift and move 25–35 pounds and occasionally lift and move 40–60 pounds.
• Regular use of hands to finger, handle, or feel objects, tools, or controls, and to reach with hands and arms.
• Close vision and ability to see objects, computer-screen information, or written information from 20–40 feet.
• Ability to write clear, concise correspondence and accurately exchange information.
• Excellent interpersonal and customer service skills.
• Ability to work autonomously and maintain a strong drive for results.
• Ability to present information effectively in one-on-one or group situations.
• Ability to read and comprehend simple to sometimes complex instructions, correspondence, and memos.
• Ability to solve practical problems and handle situations with limited standardization.
• Ability to interpret written, oral, diagram, or schedule-based instructions.
• Ability to perform arithmetic using whole numbers, common fractions, and decimals.

Nice To Haves

• 1–2 years of experience related to the CPG, grocery, or retail industry.

Responsibilities

• Rotate perishable merchandise and conduct freshness checks as required by manufacturers.
• Check shelf tags, support product reordering, and ensure retail objectives and shelf standards are met and maintained.
• Maintain sections according to customer schematics or stocking plans and maintain distribution of approved manufacturer-client products.
• Sell and service principal accounts, ensuring authorized items are on shelves and properly priced and tagged.
• Maintain territorial records, review sales reports, monitor progress toward goals, and report competitive information through proper channels.
• Submit complete and timely reports using supplied forms and requested reporting frequencies, including use of tools such as PowerBI or Go Spot Check.
• Set up promotional displays in accordance with retailer regulations and manufacturer or client objectives.
• Coordinate promotional programs with Operations, including reporting and future order requirements.
• Execute point-of-sale materials and Instant Redeemable Coupons as required and approved.
• Establish and maintain rapport with store personnel in assigned territories.
• Demonstrate proper product preparation or display to customer employees.
• Communicate promptly by email and telephone; maintain territory files and company-owned office equipment.
• Attend and participate in scheduled company meetings and control expenses within guidelines.
• Perform other duties as required.

Benefits

• Flexible Monday–Friday work schedule.
• Nine holidays off.
• Competitive salary.
• Employer covers 80% of benefits.
• Full-time associates are eligible for medical, dental, vision, life and AD&D insurance, disability coverage, a retirement program, mental health support, paid time off, and nine paid holidays annually.
• Part-time associates are eligible for the retirement program and access to mental health support resources.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED