Retail Shift Leader
EZCORP•Amarillo, TX
•$17 - $18•Onsite
About The Position
EZCORP is seeking a Retail Shift Leader (Key Holder) to join their team, offering a career path with opportunities for advancement. The company, a leader in pawn loans, emphasizes customer service and team member development. This role involves leading a team, providing excellent customer service, processing loans, and performing opening/closing procedures. EZCORP offers a structured career path, including paid training programs for raises and transitions to Lead Pawnbroker and Assistant Manager roles.
Requirements
- High school diploma or GED
- Minimum 1 year of supervisor, key holder, shift lead, team lead, or manager experience
- Able to pass a criminal background check and drug test
- Valid driver’s license and auto insurance
- Adhere to all Company policies, procedures, and regulations
Nice To Haves
- Knowledge of commonly pawned items, such as tools, jewelry, firearms or electronics, a plus
- Sales background, a plus
- Bilingual, a plus
Responsibilities
- Provide outstanding customer service and build solid relationships with customers.
- Promote sales and make deals for a wide variety of pawn items.
- Provide a friendly, courteous, and respectful environment.
- Process loans and extensions.
- Come to jointly satisfactory terms regarding items to be pawned.
- Perform opening and closing store procedures.
- Supervise and coach store Team Members.
Benefits
- Free Health Insurance
- Competitive Wages
- Monthly UNCAPPED Bonus Potential
- Paid on Store and Individual Performance
- Great Working Hours
- 401(k) with Company Match
- Generous Paid Time Off
- Holiday Pay
- Store Discount
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
