Retail Service Representative (Service)- Salt Lake City

Andersen Corporation • Salt Lake City, UT

6d • $18 - $26 • Onsite

About The Position

Renewal by Andersen is seeking a Retail Service Representative to join its Salt Lake City team. The representative provides customer service to delivery partners and customers and performs administrative and sales- and service-related tasks at Renewal by Andersen retail locations. The role works under regular supervision, following defined instructions and procedures while applying judgment when needed. The representative may also contribute to department projects and handle routine special orders or requests.

Requirements

• High school diploma or equivalent.
• At least one year of customer service experience.
• Basic word processing and spreadsheet skills.
• Ability to develop and establish good interpersonal relationships.
• Ability to work and contribute in a team environment.
• Good phone etiquette and verbal and writing skills.
• Customer orientation.
• Flexibility and a positive outlook.
• Listening skills.
• Attention to detail.

Responsibilities

• Perform data entry and administrative tasks related to sales and service at Renewal by Andersen retail locations.
• Answer phone calls, determine the nature of the business, and direct individuals to the appropriate resource.
• Sort, alphabetize, and file correspondence, forms, records, reports, and other materials according to filing systems.
• Search records and files for specific data.
• Post entries in books of account, ledgers, or other record-keeping logs.
• Perform routine typing or word processing, including lists, envelopes, and form letters.
• Coordinate mailing, copying, and other administrative projects.
• Maintain stock levels of supplies and brochures.
• Serve as a department project team member and perform routine special orders or requests.
• Maintain general knowledge of Renewal by Andersen products and services, customers and delivery partners, technical and business tools, and department functions and KPIs.

Benefits

• 401(k) plan with employer fixed contributions and company matching.
• Profit sharing.
• Medical, dental, and vision coverage.
• Flexible Spending Accounts (FSAs), Health Savings Account (HSA), and Health Reimbursement Account (HRA).
• Life insurance.
• Paid time off and paid holidays.
• Paid maternity leave and paid parental leave.
• Career growth planning and nationwide career opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED