Retail Security Officer Part-Time
Andy Frain Services•Duluth, MN
•Onsite
About The Position
The Retail Security Guard helps maintain a safe and welcoming environment for customers, employees, and vendors at Miller Hill Mall in Duluth, Minnesota. The role requires attention to detail, professionalism, and a customer-first mindset. Duties may vary based on site needs. The officer is expected to be reliable, arrive on time in full uniform, remain engaged and proactive throughout the shift, and follow safety, training, and compliance requirements.
Requirements
- High school diploma or GED.
- Three to six months of security or life-safety experience.
- State Guard license.
- Ability to lift 50 pounds and perform physical tasks.
- Strong customer service and communication skills.
- Ability to stay alert and respond calmly in emergency situations.
- Reliability, punctuality, and ability to follow directions.
- Ability to write clear and accurate reports.
- Professional appearance and demeanor.
- High attentiveness and situational awareness.
- Dependability and a team-oriented approach.
- Ability to multitask and work in a fast-paced environment.
- Strong work ethic and a sense of urgency.
Nice To Haves
- Prior security or customer-facing experience.
- Familiarity with CCTV, alarms, or access control systems.
Responsibilities
- Patrol assigned areas or maintain a fixed post to monitor activity.
- Control access points and manage pedestrian and vehicle traffic.
- Identify and report suspicious activity, incidents, or safety concerns.
- Respond to alarms, emergencies, and on-site incidents.
- Monitor CCTV cameras and security systems.
- Complete daily activity logs, incident reports, and required documentation.
- Maintain awareness of surroundings at all times.
- Follow post orders, company policies, and safety procedures.
- Maintain knowledge of emergency response protocols.
- Inspect the property for safety risks, including fire hazards and equipment issues.
- Support loss prevention and recommend safety improvements.
- Greet and assist customers, employees, and visitors professionally.
- Provide directions and support as needed.
- Maintain a visible, approachable presence on-site.
Benefits
- Weekly pay.
- Flexible scheduling.
- Employee discounts.
- Employee Assistance Program with confidential support resources.
- Supportive work environment focused on well-being.
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What This Job Offers
Job Type
Part-time
Education Level
High school or GED
