Retail Seasonal Sales Associate

TJX • Onalaska, WI

4d • Onsite

About The Position

The Retail Seasonal Sales Associate is responsible for delivering a highly satisfied customer experience by engaging with customers, embodying customer experience principles, and maintaining a clean and organized store. The role follows operational, merchandise, and loss-prevention standards and may include cross-training in multiple store areas to support business needs. Associates support a positive store culture through honesty, integrity, and respect; promote credit and loyalty programs; and follow established procedures for customer transactions, merchandise processing, merchandising, store recovery, cleanliness, and safety. The position also supports store shrink-reduction goals, follows labor laws and company policies, and may perform other assigned duties.

The role requires excellent customer service, strong communication and organizational skills, attention to detail, multitasking ability, and flexibility to respond to changing directions or unexpected situations. Retail customer experience is preferred. The position is at the Sierra store at 9366 State Road 16, Suite 300, Onalaska, Wisconsin. Starting pay is $14.00 to $14.50 per hour, with actual starting pay depending on relevant skills, qualifications, and experience.

Requirements

• Excellent customer service skills.
• Ability to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Ability to multitask.
• Ability to respond appropriately to changes in direction or unexpected situations.
• Ability to lift heavy objects, with or without reasonable accommodation.

Nice To Haves

• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience by engaging and interacting with customers and following customer experience principles.
• Model established customer experience practices with internal and external customers.
• Support a positive store culture through honesty, integrity, and respect.
• Accurately ring customer purchases and returns and count change according to established procedures.
• Promote credit and loyalty programs.
• Maintain the company's merchandising philosophy and follow established merchandising procedures and standards.
• Process and prepare merchandise for the sales floor according to company procedures and standards.
• Initiate and participate in store recovery throughout the day as needed.
• Maintain organizational, cleanliness, and recovery standards for the sales floor and help maintain and clean the entire store.
• Provide and accept recognition and constructive feedback.
• Adhere to labor laws, policies, and procedures.
• Support and participate in store shrink-reduction goals and programs.
• Participate in safety awareness and maintain a safe environment.
• Perform other duties as assigned.

Benefits

• Associate discount
• Employee assistance program (EAP)
• Smoking cessation support
• Bereavement benefit
• 401(k) associate contributions
• Child care and cell phone discounts
• Pet insurance
• Legal insurance
• Credit union
• Referral bonuses
• 401(k) match for associates meeting service or hours requirements
• Medical, dental, and vision coverage for associates meeting service or hours requirements
• Health savings account (HSA) for associates meeting service or hours requirements
• Health care flexible spending account (FSA) for associates meeting service or hours requirements
• Life insurance for associates meeting service or hours requirements
• Short- and long-term disability for associates meeting service or hours requirements
• Paid parental leave for associates meeting service or hours requirements
• Paid holidays, vacation, and sick time for associates meeting service or hours requirements
• Auto and home insurance discounts
• Scholarship program
• Adoption assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed