Retail Seasonal Sales Associate (Citadel Outlets)

Vuori•Commerce, CA

About The Position

The Retail Seasonal Sales Associate at Vuori forges connections with customers and communicates the company’s brand values through product knowledge and an optimistic outlook. The role contributes to a positive customer experience, sales goals, store operations, inventory management, and merchandising in a fast-paced retail environment.

Requirements

Availability to work nights, weekends, and holidays.
Adherence to scheduled shifts and punctuality.
Ability to develop relationships with customers and colleagues.
Ability to handle customer concerns positively and proactively.
Ability to prioritize multiple tasks in a fast-paced environment.
Ability to quickly learn new procedures and processes.
Strong organizational and follow-through skills.
Excellent communication and interpersonal skills.
High level of ownership, accountability, and initiative.
Eagerness to develop new skills and responsiveness to feedback.
Willingness to lift and move products, equipment, and boxes weighing up to 30 lbs.
Willingness to stay active and move throughout the store during each shift.
Willingness to reach, bend, and use a step stool or ladder when needed.
Willingness to work in an environment with bright lights and music.
Willingness to work as part of a team in a fast-paced retail environment.

Responsibilities

Create an unforgettable customer experience and forge lasting relationships with customers.
Work with the sales team to provide customers with the best service possible.
Greet customers in a timely, authentic, and engaging manner.
Prepare fitting rooms, find sizes, and provide knowledgeable feedback on merchandise style and fit.
Achieve sales goals in a team-based commission environment.
Build product knowledge, including knowledge of the broader fashion and activewear landscape.
Assist with projects while keeping the focus on customer experience.
Communicate inventory needs to support business goals.
Stock the sales floor every evening and collaborate with management on inventory management.
Clean the store regularly, including floors and bathrooms.
Understand and execute cash control procedures, including bank deposits and petty cash.
Assist with implementing and maintaining merchandising and visual directives.
Keep the selling floor neat, clean, organized, and consistent with the correct visual image.
Identify and communicate product concerns in a timely manner.