Seasonal Retail Sales - Holiday Gift Shop - Spokane

Nordstrom•Spokane, WA

18h•$20 - $21•Onsite

About The Position

Nordstrom is hiring seasonal retail sales employees for its Holiday Gift Shop in Spokane. This professional sales role focuses on providing excellent customer service, building customer relationships, sharing fashion and product expertise, and meeting personal sales goals. Employees are expected to help customers feel good and look their best while contributing to a positive, productive team environment. The role requires a flexible schedule that may include evenings, weekends, holidays, event shifts, and occasional support for other departments. Weekly hours vary according to business needs.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach with a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky or awkwardly shaped items, including reaching overhead to lift them.
Ability to regularly lift up to 10 pounds and occasionally lift up to 25 pounds.

Responsibilities

Deliver Nordstrom's 5-Point Selling Standard in each customer interaction: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Provide honest, confident style and fit feedback to earn customer trust and loyalty.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready through stocking, re-merchandising, price markdowns, and merchandise recovery, and participate in bi-annual inventory counts.
Maintain current product and trend knowledge to serve as a trusted style resource.
Communicate openly, contribute to a positive team environment, and help the department stay productive.
Build lasting customer relationships using the 2-2-2 follow-up method, Nordy Club enrollment, and Personal Book.
Work a flexible schedule based on business needs, including evenings, weekends, holidays, and event shifts, and occasionally support other departments.