Seasonal Retail Sales - Holiday Gift Shop - Park Meadows

Nordstrom•Lone Tree, CO

1d•Onsite

About The Position

This seasonal retail sales role at Nordstrom’s Holiday Gift Shop at Park Meadows focuses on delivering excellent customer service, building customer relationships, and meeting personal sales goals. Employees are expected to bring fashion knowledge, energy, and genuine care to customer interactions while contributing to a positive and productive team environment. The role uses Nordstrom’s 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up. Sales employees build a personal customer base through in-store interactions, outreach, and digital tools, and may use Nordy Club enrollment and the Personal Book to follow up with customers. The position requires maintaining a customer-ready department and staying knowledgeable about merchandise and trends. Hours vary by week according to business needs and include evenings, weekends, and holiday or event shifts. Occasional flexibility to support other departments may be required. The listed hourly pay range is $22.40–$23.30; commission may also apply to sales, and the position may be eligible for performance-based incentives or bonuses.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach and a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Ability to meet the physical demands of the role, including continuous movement for 6–8 hours per shift; frequent bending, twisting, squatting, flexing, and reaching; frequent hand use for grasping, fine manipulation, pushing, and pulling; handling bulky or awkward items and reaching to lift them overhead; regularly lifting up to 10 pounds and occasionally up to 25 pounds.

Responsibilities

Deliver Nordstrom’s 5-Point Selling Standard in every customer interaction: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Provide honest, confident style and fit feedback to earn customer trust and loyalty.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready through stocking, re-merchandising, price markdowns, and merchandise recovery, and participate in the bi-annual inventory count.
Stay current on product knowledge and trends to serve as a trusted style resource.
Contribute to a positive team environment, communicate openly, and help the department stay productive.
Build customer relationships through follow-up using the 2-2-2 Method, Nordy Club enrollment, and the Personal Book.
Work varied hours, including evenings, weekends, and peak periods, and occasionally support other departments.