Retail Sales Supervisor

Bedrosians Tile and Stone•South Salt Lake, UT

About The Position

Under the direction of the Store Manager and/or Assistant Store Manager, the Retail Sales Supervisor assists with the daily management and operations of the showroom, including sales performance, customer service, staff development, inventory oversight, and operational compliance. The role coaches and mentors showroom associates, supports branch profitability goals, and helps ensure an exceptional customer experience while promoting Bedrosians products and services. The position directly supervises showroom sales associates and assists with the leadership and development of branch staff. It operates in a retail showroom and warehouse environment, with frequent interaction with customers, vendors, and employees. The environment may include exposure to warehouse equipment, dust, varying temperatures, and moderate noise levels.

Requirements

Three years of prior experience in large retail store assistant management or department management.
Positive attitude.
Excellent computer skills.
Excellent and professional phone skills.
Excellent verbal and written English communication skills.
Excellent planning and organizational skills.
Ability to lead, motivate, and coach a team.
Excellent understanding of design and color.
Ability to work weekends.
Possess a flexible work schedule.
Ability to lift up to 80 lbs.
Valid driver's license and must provide a current MVR.

Nice To Haves

Bilingual in Spanish.
Tile and stone experience.

Responsibilities

Assist in managing all aspects of store operations, sales, and customer service.
Help ensure the branch meets monthly budget, sales, and profit plans.
Ensure branch operational procedures are followed, including accurate inventory and correct billing and invoicing for samples and product purchases.
Ensure the branch complies with corporate-directed marketing and sales campaigns.
Promote and plan successful product launch parties on a quarterly basis.
Promote sales of discontinued products by ensuring updated pricing is posted and announced, customers are notified, staff are trained, and products are well displayed.
Help resolve client issues promptly with the best possible solutions while following corporate procedures.
Assist in establishing quarterly goals with branch staff and review progress regularly.
Hire and develop a cohesive team with a customer-first focus.
Manage time efficiently and delegate tasks as appropriate.
Prepare, coordinate, and assist with physical inventories.
Promote Bedrosians products and services.
Maintain and increase professional and technical knowledge by reviewing product literature, manuals, and manufacturer bulletins and attending vendor or manufacturer seminars when available.
Coach sales staff to help meet individual and branch sales goals.
Travel to and participate in industry tradeshows, company meetings, and events when necessary.
Work within the company's defined rules, procedures, goals, and directives.
Promote, coordinate, and assist with showroom staff operations, policies, and procedures.
Perform other duties required of the position.