About The Position

The Vendor Paid Selling Specialist is affiliated with a specific brand and uses vendor product knowledge and selling skills to drive brand sales. The role focuses on creating an enhanced shopping experience, delivering exceptional service, and making the customer the priority. The specialist advocates for customers and communicates customer opportunities to store leadership and vendor representatives. The position requires delivering a memorable customer experience, maintaining a clean and easy-to-shop store, and executing shortage-prevention initiatives. Scheduling depends on business needs and colleague availability. Retail hours may include days, evenings, weekends, and holidays.

Requirements

  • At least 1 year of previous merchandising or retail experience.
  • Ability to communicate and present information effectively to customers, peers, and all levels of management.
  • Basic math skills, including addition, subtraction, multiplication, and division, and ability to use a calculator.
  • Self-starter able to work independently and as part of a team.
  • Good time-management skills.
  • Ability to follow through on projects in a timely manner.
  • Comfort using computers and frequent use of RF equipment.
  • Flexible scheduling and availability for retail hours, which may include days, evenings, weekends, and holidays.
  • Ability to stand for at least two consecutive hours and perform a role involving constant movement.
  • Ability to occasionally stoop, kneel, crouch, climb ladders, and reach above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Ability to lift or move at least 30 pounds.

Nice To Haves

  • High school diploma or equivalent; candidates with this qualification are encouraged to apply.

Responsibilities

  • Deliver a memorable customer experience and ensure the customer is the priority.
  • Drive vendor sales by consistently demonstrating exceptional selling skills.
  • Partner with the Customer Experience Manager to identify opportunities that drive sales.
  • Use product knowledge to educate and assist customers in making the best choice.
  • Convert customers into clients.
  • Maintain high customer-readiness standards and a clean, neat, easy-to-shop store environment.
  • Ensure shortage-prevention initiatives are executed.
  • Perform other customer-facing, vendor-specific duties and other assigned duties.
  • Maintain regular and dependable attendance and punctuality.
  • Foster an environment of acceptance and respect that strengthens relationships and supports authentic connections with colleagues, customers, and communities.

Benefits

  • Competitive pay and benefits.
  • Comprehensive health and wellness coverage.
  • 401(k) match.
  • Paid time off.
  • Eight paid holidays.
  • Continuous learning and leadership development.
  • Colleague Resource Groups.
  • Volunteer opportunities.
  • Merchandise discounts.
  • Performance-based incentives.
  • Annual merit review.
  • Employee Assistance Program with mental health counseling and legal and financial advice.
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